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Manager- Sales Operations job in Jefferson Township at C3/CustomerContactChannels

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Manager- Sales Operations at C3/CustomerContactChannels

Manager- Sales Operations

C3/CustomerContactChannels Work From Home - Missouri, MO Full Time
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Company Overview

Join us on our mission to elevate customer experiences for people around the world.  As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication to our purpose and people is being recognized by our employees and the industry. Our 4.5/5 rating on Glassdoor and our shiny, growing wall of Best Place to Work awards is a testament to our investment in our culture. Through the power of diversity, we celebrate all cultures for their uniqueness and strengths. With 13 centers around the world and a robust work at home program, we believe great things happen when we work with people who think differently from us. Find a job you’ll love today!

Responsibilities:

• Inspire exceptional performance by directly managing team of insurance sales agents

• Ensure compliance and quality assurance standards of team are met

• Coach and support team with a goal of continuous growth and skill improvement

• Motivate and inspire agents to meet and exceed key performance metrics

• Interview, select, counsel and discipline team members

• Creatively develop strategies with Sales Director to drive results consistently

• Collaborate and partner with others as needed to achieve program goals

• Other duties as assigned

Supervisory Responsibility:

• This position provides daily supervision and management to a team of sales agents. The average size of this team is 15 direct reports.

Position Type/Expected Hours of Work:

• This is a full-time position.

• Days and hours of work are typically from Monday through Friday from 9:30 EST to 9:00pm EST.  During Peak extra hours and potentially weekends may be required.

.

Qualifications:

  • Exceptional communication and people skills to deliver coaching effectively
  • Drive and motivation to maintain and increase production levels
  • An active applicable resident insurance license or the ability to obtain one
  • Extensive experience directly managing and coaching licensed insurance agents or other sales professionals in a related industry

Required and/or Preferred Education and Experience:

  • Bachelor’s degree or higher in business, marketing or related field
  • Expertise launching and growing new sales teams and/or programs
  • Strong sales center leadership experience
  • 2+ years of experience in a direct supervisory or leadership role
  • Strong sales experience

If you’ve got the skills to succeed and the motivation to make it happen, we look forward to hearing from you.

 

Recommended Skills

Management
Marketing
Sales
Insurance Sales
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Job ID: R0007576

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