The Residential Support Specialist provides interventions and support to Persons residing in an Intensive Group Living Environment (IBGLE) to assist them in increasing independent living skills and maintaining community tenancy. The Residential Support Specialist contributes to Bay Cove’s mission by partnering with Persons to work towards personal goals in order to achieve greater independence and improved quality of life. Essential Functions of the Position: Use verbal and non-verbal communications and actions to create a warm, welcoming, and trauma-informed environment in which Persons feel safe, supported, and empowered to voice needs, preferences, interests, and input. Implement interventions identified in Persons’ treatment plans to assist Persons in developing and utilizing skills in the areas of activities of daily living; obtaining and maintaining housing, employment, school, and familial relationships; socialization and recreation; self-management of symptoms and medication self-administration; and health and well-being skills, such as healthy eating, physical activity, relaxation techniques. Coach Persons to carry out activities of daily living, including care of personal space and belongings and household maintenance, using the Tell, Show, Do, and Apply technique in order to assist Persons to build skills towards greater independence and only provide hands-on non-instructive assistance with activities of daily living when absolutely necessary. Document interventions carried out, progress made towards goals, and observed changes to physical health and mental status in daily notes in order to better inform assessment and treatment planning. Contribute to the provision of high-quality and effective clinical services and operational excellence by sharing observations in shift logs and by collaborating towards solutions during twice monthly staff meetings. Accompany Persons to medical, dental and psychiatric appointments or leisure activities via public transportation, agency vehicle, or staff car and teach skills for self-advocacy and safe use of community resources, including the provision of one-to-one supervisions and checks for Persons who need more support managing potentially harmful behaviors. Train Persons in medication self-administration procedures as designated in individual plans and administer medications in accordance with the standards of the Medication Administration Program (MAP) standards. Keep abreast of, and implement, all safety plans and procedures to ensure overall health and safety of Persons including engaging in crisis intervention through de-escalation techniques and access of emergency services as needed. Utilize recovery-oriented language and principles in all communication and interactions with Persons, colleagues, and collaterals. Take on a specialized role based on interest, demonstrated skill, or expertise at the request of the Residential Program Director or Assistant Residential Program Director (attach signed Specialized Role Description if assigned).
A bachelor’s degree in psychology or related field is preferred. At least one year of related experience required. A bachelor’s degree may be substituted with an additional two years of related experience for a total of three years of related experience. Proficiency in word processing and other computer functions using Windows, Word, and Google Email and Apps. Department of Public Health certification in medication administration required within 3 months of hire. Ability to climb stairs and carry up to 40 pounds, as well as the physical capacity to assist people with mobility impairments as needed. Valid driver's license. Bilingual candidates encouraged to apply.