Skip navigation
Unable to save this job. Please try again later.

{msg}

Email this Job to Yourself or a Friend

To begin the application process, please enter your email address.

Company Contact Info

  • Dothan, AL

Already have an account?

Sign in to apply with your saved resumes.

New to CareerBuilder?

Don't have an account? Continue as a guest!

Sorry, we cannot save or unsave this job right now.

Report this Job

Trust and Site Security Team.

Don't miss out on new jobs!

Get the latest Sales Supervisor jobs in Dothan, AL delivered directly to your inbox. You can unsubscribe at any time.

Saving Your Job Alert

Job Alert Saved!

Could not save Job Alert!

You have too many Job Alerts!

This email address has reached the maximum of 5 email alerts. To create a new alert, you will need to log into your email and unsubscribe from at least one.

Sign Up

or   Sign In Here
Password Must Contain
• 
8 to 15 characters
• 
1 uppercase letter
• 
1 number or symbol
• 
1 lowercase letter
Cancel
Create an Account with CareerBuilder to save jobs & unlock these great features
See similar job titles and skills to help you make your next move
Upload a resume and become visible to Hiring Managers and Employers
Compare Salary Information to see where you stand amongst your peers
Easily Quick Apply to jobs with just one click!

Email Send Failed!

Supervisor (Part-time) - Troy University, Dothan Campus Bookstore

Barnes & Noble College • Dothan, AL

Posted 17 days ago

Job Snapshot

Part-Time
Experience - 2 years
Degree - High School
Other Great Industries
Management, Education

Job Description

Barnes & Noble College is a retail environment like no other – uniquely focused on delivering outstanding customer service. Our stores can carry everything from text and trade books, technology, and school supplies to clothing, regalia, and food-- everything a college student desires, their parents want, and our faculty needs.  A Supervisor should support the management team, be a resource for all departments, a model for customer service, a driver for sales, and a skillful problem solver.  

As a Supervisor you will spend the majority of your time on the sales floor coaching and modeling Wow customer service.  You will help train and oversee the daily work activity of booksellers in one or more departments in the store or for specified operational functions.  You must be knowledgeable about department and store operations; provide outstanding customer service to the academic and co-curricular community; help enforce loss prevention procedures; and ensure that your area of responsibility is maintained, properly merchandised and the store is operationally sound all while being part of a company that is consistently rated as a great place to work - and where employees love what they do.

Expectations:

  • Spend the majority of your time on the selling floor delivering, coaching, and modeling exceptional customer service.
  • Maintain a working knowledge of all departments in the store to provide daily support, direction, and guidance to customers and team members.
  • Help resolve customer issues and complaints and escalating problems to the management team when necessary.
  • Assist in the daily operation of the store in partnership with the management team and act as the Manager-on-Duty in the absence of the manager or at satellite locations. 
  • Assist with assigning work and providing focused direction to booksellers to manage and accomplish multiple projects to ensure the proper execution of the workload.
  • Assist with processing sales transactions involving cash, credit, or financial aid payments as needed.
  • Part-time positions require availability to work on a weekly basis year round.  Schedules may be set or vary to meet the needs of the store.

Physical Demands:

  • Frequent movement within the store to access various departments, areas, and/or products.
  • Ability to remain in a stationary position for extended periods.
  • Frequent lifting.
  • Occasional reaching, stooping, kneeling, crouching, and climbing ladders.

Qualifications:

  • 2+ years’ experience in a retail setting preferred.
  • High school diploma/GED preferred.
  • Outstanding customer service skills to match customers to products that meet their needs.
  • Basic reading, writing and accounting skills required.
  • Excellent customer service and communication skills needed.
  • Strong interpersonal, communication, and problem solving skills.
  • Ability to work a flexible schedule including evenings, weekends, and holidays.

Barnes & Noble College is an Equal Employment Opportunity and Affirmative Action Employer committed to diversity in the workplace.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

Job ID: SUPER07227
Help us improve CareerBuilder by providing feedback about this job: Report this Job.
CAREERBUILDER TIP
For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.
By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.
Don't miss out on new jobs like this
Get the latest jobs delivered to your inbox. Unsubscribe at any time.

Saving Your Job Alert

Job Alert Created

Well, this is embarrassing. We are having trouble saving your search. You can try again or come back at a later time.

Maximum Email Alerts

This email address has reached the maximum of 5 email alerts. To create a new alert, you will need to log into your email and unsubscribe from at least one.