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PRISM Case Manager

Oakland Family Services Pontiac Full-Time
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The PRISM Case Manager provides comprehensive and coordinated case management for women enrolled in the PRISM program. The PRISM Case manager is responsible for executing a Plan of Care developed by the Case Manager and client with consultation from the PRISM therapist. The Case manager conducts outreach and case finding, ensure regular communication with referral sources as necessary, assesses the non-treatment needs of the client, links the client to ancillary services within the community, provides skill acquisition trainings, provides transportation to community-based appointments as needed, monitors the client’s progress in substance abuse reporting this to the therapist. This position reports to the PRISM Program Coordinator.  


Ø Conduct comprehensive assessment of clients’ non-treatment needs, including but not limited to, focusing on specific needs of pregnant women. Develop Individual Plan of Care with the client in consultation with the PRISM therapist focused on client retention in treatment, completion of treatment, and continuing services to support sustained recovery. Coordinate services on the Individual Plan of Care by linking the client with community-based service organizations best suited to meet the needs. Provide a continuous assessment of needs, with input from the client and substance abuse therapist and amend the Individual Plan of Care accordingly.  

Ø Consult regularly with community services and interagency programs to serve the client most effectively and make referrals as appropriate.  

Ø Provide ongoing communication including regular face-to-face contacts with the PRISM therapist.  

Ø Provide psychoeducation regarding pre-natal care, pre-natal exposure to substances and family planning, when appropriate.  

Ø Participate as a member of the PRISM team and attend meetings as scheduled.  

Ø Respond twenty-four hours/seven days per week (24/7) to client crisis calls.  

Ø Maintain records, manage and report assessment data following program guidelines and requirements.  

Ø Provide and/or assist clients in arranging transportation for client to and from medical services or other community-based appointments as needed.  

Ø Provide continuing care through active treatment and after completion of treatment.  

Ø Other duties as assigned.  


Ø Bachelor degree in Social Work or a related field with appropriate State Licensure.  

Ø Experience related to substance abuse treatment and case management.  

Ø Demonstrated competence in providing gender specific case management as evidenced by related training, experience and/or education.  

Ø Have or develop significant understanding of non-treatment systems, such as local OB/GYN practices, courts, corrections and Department of Human Services.  

Ø Special abilities and skills necessary to perform the required tasks and that best meet the needs of the Agency also will be considered. Any standard above may be
waived when compensating specifications or circumstances exist.  


Skills required

Mental Health
Crisis Intervention
Social Services
Licensed Master Social Worker
Psychosocial Treatment
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Job ID: ofsfamily-P-1319


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We are building brighter futures through services for individuals and families

Since 1921, Oakland Family Services has recognized that sometimes families face challenges they cannot resolve on their own. In the 96 years since then, individuals and families have continued to struggle with problems that require professional support, guidance and services. More and more families are dealing with day care, parenting issues, family and work stress. Substance abuse, family violence, child abuse, divorce, death and a host of other problems contribute to feelings of loneliness and confusion. Oakland Family Services remains committed to providing a wealth of programs for individuals and families in our community, programs that help put individuals and families back on a path to a brighter future.

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