Coordinator of Residential Services

If you are passionate about making a positive impact in the lives of individuals and communities, you have come to the right place. At VOA Southeast, we believe in the power of dedicated individuals who share our mission of providing exceptional care and support to those in need. As a leading organization in the field of behavioral health services, we offer a wide range of rewarding career opportunities across Alabama, Georgia, and Mississippi. Whether you are an experienced professional or just starting your career journey, we invite you to explore the possibilities and join our team of compassionate and dedicated individuals who are committed to making a difference. Together, we can create a brighter future for those we serve.

Position: Coordinator of Residential Services

Location: Hartselle, AL

Job Id: 8202

# of Openings: 1

Function:

The Coordinator of Residential Services is responsible for ensuring that people receive support services based upon their personal preference and needs as determined by their interdisciplinary teams. This position is responsible for the overall management and operation of Volunteers of America Southeast’s Residential Support Services.

Know How:

The position requires a Bachelor’s Degree in one of the fields eligible for certification as a QDDP, and a minimum of two (2) years of successful experience in a transferable field. A minimum of one (1) year experience in a supervisory capacity is also required.

The position requires the ability to work cooperatively with co-workers, providers, families, organizations, related agencies, and others in the community. The individual must perform assigned duties with minimal supervision and be able to supervise other individuals. A valid Alabama driver’s license and vehicle insurance acceptance is required. It also requires counseling skills, personnel and staff development skills, time-management skills, demonstrated leadership, and excellent verbal and written communication skills.

1. Coordinates activities required for development and implementation of Individual Support Plans and Behavior Support Plans/Psychotropic Medication Plans as applicable.
2. Serves as liaison between program participants, Volunteers of America, families/friends, case managers, subcontractors, etc., to ensure seamless provision of quality services and to promote a positive public image.
3. Assists in recruiting, screening, and selecting staff.
4. Ensures all staff receive required training to perform their job duties.
5. Coordinates and attends all interdisciplinary team meetings.
6. Completes required documentation including but not limited to annual assessments, annual support plans, behavior support plans/psychotropic medication plans, monthly monitoring visits, and monthly/quarterly status reports.
7. Monitors implementation of all support plans.
8. Monitors healthcare services to ensure that individuals receive preventative healthcare checkups as outlined in Best Practices as well as receive all recommended medical follow-up.
9. Assumes/shares 24-hour on-call emergency duty.
10. Maintains accurate and up-to-date records.
11. Ensures that the program meets DMH/MR Minimum Standards for Community Programs, Medicaid Waiver regulations, and Volunteers of America Southeast’s Policies and Procedures.
12. Operates services within budgeting requirements.
13. Provides supervision of support services staff.
14. Monitors facilities and vehicles to ensure they are well-maintained.
15. Oversees individuals’ financial accounts and assists individuals with budget planning and spending to ensure that monies are spent appropriately, that accounts do not exceed Supplemental Security/Medicaid income guidelines, and Representative Payee guidelines.
16. Reviews Program Expense Reports monthly to ensure the program stays within budgetary guidelines.
17. Participates in the development of new/additional programs for Volunteers of America Southeast.
18. Performs additional duties as assigned.

Effect on End Result:

1. Quality services for the people receiving services from Volunteers of America.
2. Increased capabilities in the areas of independence, choice, rights, community inclusion, and person-centered philosophy.
3. Competently trained and motivated staff.
4. Volunteers of America maintains a positive public image.
5. Facilities will operate efficiently and safely.
6. Compliance with regulatory and funding sources.

Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from family members, regulatory agencies, or members of the business community.

American with Disabilities Specifications:

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop; kneel, crouch or crawl; talk or hear. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust or focus.

Work Environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is usually moderate.