Organization Seeks Customer Service Representative! OfficeTeam is in the hiring process for an articulate, highly-skilled Customer Service Representative. Do you wish to take your social skills and put them to work to further the growth of an awesome business? This will be a fantastic next step in your career. Expect this role to exist within a dynamic and fast-paced working environment. If you're looking for a long-term temporary-to-full-time position in Belcamp, Maryland, this Customer Service Representative opportunity could be for you! Key responsibilities - Contribute accurate, friendly customer service in a timely fashion - Manage incoming telephone calls - Manage the fielding and sending of important written business correspondence - Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers
- Foundational knowledge in order entry - Deep understanding of Microsoft Excel - Comprehensive knowledge of customer service - Microsoft Office experience - success driven attitude and an engaging businesslike approach - Excellent oral and written communications skills - 2+ years' experience of demonstrated performance in a goal-driven customer-focused environment preferred - Customer service and office administrative skills - Demonstrated talents in communicating and interacting with clients/customers, both internal and external - Excellent problem-solving skills - Solid understanding of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly - Excellent computer skills - Demonstrated experience performing extensive research to resolve complex customer inquiries If you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service 'champion', we want to hear from you. Submit your resume today! For immediate consideration, please email your resume to email@example.com or call 410.527.2029.
OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.
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