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Behavioral Health Associate 1 - (All Shifts) PER DIEM

San Jose Behavioral Health San Jose Part-Time
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  • Under the supervision of the Registered Nurse, provides direct patient care to patients as assigned.
  • Maintains a safe and efficient working and treatment environment per facility policies and procedures.
  • Communicates effectively with the treatment team to ensure safe, quality care is provided to all patients.
  OTHER DUTIESThis job description reflects management’s assignment of essential functions. It does not prescribe or restrict the tasks that may be assigned.  Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.


EDUCATIONHigh School Diploma or equivalent.  



CPI/ CPR Certified per policy.  EXPERIENCEOne year acute inpatient with psychiatric care experience preferred.  Qualified bilingual candidates are encouraged to apply.ERGONOMICS / WORKING CONDITIONS% TIME SITTING15% (facilitating groups, medical record documentation, telephone coverage).  % TIME STANDING35% (direct patient care, patient observations, milieu observation).  % TIME WALKING50% (direct patient care, patient observations, environmental/safety rounds).  % TIME BENDINGUp to 50% (direct patient care, access files and supplies).  WEIGHT LIFTED/CARRIED65 pounds or more (direct patient care, supplies, equipment).  HANDSAbility to: provide direct patient care; assist with activities of daily living including ambulation, transfers, grooming and toileting; use medical equipment; perform physical interventions; document clearly in the medical record; use the fax, telephone, computer keyboard and security door key pad or keys.  VISIONAbility to: effectively read, write and process information accurately; input/retrieve information to/from the computer, fax, phone, patient records and from regulatory and licensing materials; see objects and persons near and at a distance.  HEARINGAbility to: communicate effectively with others; give, take and process information; use the telephone extensively; hear patients and staff on the unit so response can be timely and appropriate to needs; hear alarms or other sounds that may indicate a safety concern.

WORKING CONDITIONSExposure to: infection from disease-bearing specimens; blood-borne pathogens, body fluids and wastes; chemotherapeutic agents; occasional exposure to unpleasant patient or departmental elements; occasionally subjected to irregular or prolonged hours; occasional exposure to high risk behaviors from patients or visitors that may result in agitation, aggression or violence; exposure to critical incidents and sentinel events.ESSENTIAL JOB FUNCTIONS



  • Carry out all aspects of patient care and other assignments as directed by the Charge Nurse.
  • Observe whether specialized services may be needed and communicate to the Charge Nurse/RN.
  • Perform ongoing observation of the patients and milieu to ensure active treatment is provided and patients are participating.
  • Respond appropriately and timely to patient requests.
  • Report changes in patients condition or behavior to the Charge Nurse/RN, including agitation, high-risk behaviors, changes in vital signs, and eating, sleeping, and toileting patterns
  • Intervene appropriately with patients experiencing a behavioral crisis situation, i.e., suicidal, threatening behavior, elopement and/or other situations, using approved interventions.
  • Initiate and/or participate in provision of emergency medical care when indicated.
  • Provide support and direct assistance to patients who are unable to attend to their activities of daily living by assisting them with meals, daily grooming, ambulation and toileting as needed.
  • Participate with the treatment team in implementation of the individualized plan of care. Report factors that may impede successful accomplishment of the treatment plan to the Charge Nurse/RN.
  • Provide patient educational information for identified learning needs.
  • Facilitate educational/activity groups as assigned or when indicated using approved materials. Recommend alternative activities based on patient functioning level and treatment plan.
  • Ensure compliance with infection control protocols and/or policies by patients, visitors, and staff.
  • Review assignment sheet and facility designated communication tools each shift, i.e. communication log, bulletin boards, etc.
  • Facilitate a therapeutic and safe environment.
  • Remain on-duty until coverage for subsequent shift arrives on unit and has received verbal report.
  • Ensure all patient valuables retained at the hospital during inpatient stay are recorded and stored per policy.
  • Ensure patients are discharged with all personal belongings, medications, prescriptions, discharge, and referral information.
  • Perform environmental and safety rounds and complete environmental check sheet as assigned. Take action to mitigate risk and report identified problems to the Charge Nurse/RN.
  • Comply with National Patient Safety Goals and provide immediate feedback if non-compliance is identified.
  • Interact with patients, family members, external entities and internal staff professionally and respectfully.
  • Work collaboratively with all treatment team members to create a treatment environment that supports the facility’s mission to provide exemplary patient care and customer service.
  • Act to preserve patient and family dignity and safety.
  • Documentation for medical records and reports is timely, legible, thorough, and in required format.
  • Document as required including patient observations/activity, patient education and incident reports.
NON-SUPERVISORY CORE COMPETENCIES (SKILLS)CUSTOMER SERVICEAbility to provide excellent service to internal and external customers.COMMUNICATIONAbility to effectively listen, process received information, and express ideas verbally and in writing.INITIATIVEAbility to initiate action, take personal responsibility, suggest improvements, and solve problems within scope of job without being asked.POLICY AND PROCEDURE COMPLIANCE  Ability to understand and comply with government regulations, regulatory standards and hospital policies.INFORMATION MANAGEMENTAbility to record, report, and maintain confidentiality of information and respond to requests for information.PRODUCTIVITY  Ability to get assigned work done in an acceptable manner, in the time allotted, with minimal prompting or reminders.

Skills required

Community Health
Medication Therapy Management
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Job ID: 85173530616445498524a50535d4553e


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San Jose Behavioral Health is an 80-bed inpatient mental health facility in northern California where adult men and women, and adolescents can receive comprehensive inpatient treatment for a range of behavioral and mental health disorders. Conveniently located in the heart of San Jose and easily accessible to residents in Santa Clara County, San Mateo County, and Alameda County, our campus is situated amid gently rolling hills and features serene views of our beautiful natural surroundings.

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