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  • Reading, PA

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Technical Service Representative

AkzoNobel Inc • Reading, PA

Posted 16 days ago

Job Snapshot

Degree - High School
Other Great Industries
Customer Service

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Job Description

AkzoNobel Powder Coatings –has an outstanding opportunity for a Technical Service Representative. Primary responsibility is to provide technical support and training on the use and application of company products, services, and equipment. This role travels approximately 75% of the time, both local and overnight to Michigan, Indiana, Ohio, PA, NY, KY and Toronto. Company car provided

Specific Tasks:

Provide technical service as directed by the Technical Service Manager in such cases as:

•         Line Audits at major targets and customers

•         Plant start-ups with Interpon Powder Coatings

•         Cost Reduction Programs

•         Inventory and up-keep of technical service equipment

•         Accurate record keeping of all technical activities

•         Major trouble shooting at assigned targets and customers

•         Tasks assigned by the Technical Service Manager

•         Promotes the quality system through adhering to the elements of and being familiar with the philosophy, quality statement, quality manual, and procedures. 

•         Attend and participate in Powder Plant Programs/Committees/Training as required, such as Department Safety, Plant Safety, Behavioural Safety, Housekeeping Audit Teams, ISO, Life Saving Rules or any other safety programs.

•         Participate in the Powder Safety Journey. Adhere to the Golden Principle which is   Simply to intervene to stop work if conditions or behaviour are unsafe.

•         Promotes health, safety and environmental regulations by ensuring that standards, policies, and procedures are adhered to in compliance with corporate, federal, state, and local requirements.

•         Performs other duties as required for the success of Akzo Nobel Coatings Inc.

Job Requirements

  • High School diploma, Bachelor degree preferred  and/or equivalent technical experience
  • Strong technical background in equipment and plant operations, preferably in powder and/or liquid coatings
  • Six Sigma certification or equivalent experience preferred
  • Ability to travel upwards of 50% of time and work a flexible work schedule
  • Solid communications skills; Writing, presentations, public speaking
  • Strong project management skills and self-starter
  • Ability to problem solve and come up with quick solutions, continuous improvement
  • Strong interpersonal skills - communicate effectively with all customer levels (management, production, purchasing personnel, engineering, product users, and internally at all levels)

Employment at AkzoNobel is contingent upon the successful completion of both a pre-employment background check and a drug screening. In some case, pre-employment physicals may also be required
All candidates hired must be able to provide proper documentation of their eligibility to work in the US.
AkzoNobel is an E-Verify Employer
AkzoNobel is an Equal Opportunity Employer – Minorities / Females / Disabled / Veterans (M/F/D/V)


Job ID: 180005N3
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