Job Readiness Counselor

Job-Readiness Counselors are responsible for establishing and maintaining a working relationship with worksite supervisors. They must appropriately conduct themselves, setting the example for all stakeholders, including participants, parents, and co-workers. Job-Readiness Counselors assist youth in making informed choices and planning for meaningful futures by facilitating orientations, workshops, and project-based learning activities. The program goals include:

• Developing young people's work readiness and social and job skills.
• Providing safe work environments.
• Adhering to agency policies and procedures.
• Providing integral support services across program units.
• Managing programmatic recordkeeping.

Rate of Pay: $19.00 per hour

Work Schedule: Flexible between the hours of 8 am-11 pm

Work Location: Varies depending on company needs. The main Location is 23-16 30th Avenue, Astoria, NY 11102

Major Functions/Accountabilities:

• Conduct enrollment, worksite orientations, participant orientations, & workshop components.
• Act as liaison to worksites.
• Maintain and update all participants’ employment files.
• Work closely with Employment/Education Specialist, Job Developer, Education/Youth Employment Coordinator, and Program Aide/Assistant to ensure that participants are attending employment and educational trainings.
• Participate in the distribution of debit cards to participants.
• Enable youth to acquire positive work habits and develop employment‐related skills.
• Perform light administrative duties such as making phone calls, emailing, faxing, copying, and making packets.
• Troubleshoot any issues that may arise at worksites and help participants and employers come to mutual agreements upon resolutions.
• Intervene as needed to remove participants from worksites and handle potential reassignments in conjunction with the Job Developer and Youth Employment Coordinator.
• Complete weekly assessments, including a written summary of the week based on conversations with worksite supervisors and participants and field observation. Conduct weekly interviews with both the participants and worksite supervisors as part of weekly assessment reports.
• Distribute and collect all relevant documents from worksites, including timesheets, evaluations, and reflections, and ensure accuracy and completion to meet strict deadlines.
• Submit timesheets, weekly assessments, and any other relevant documents to the Youth Employment Coordinator promptly using Dropbox, Google Drive, and other assigned platforms.
• Assist with payroll verification as needed.
• Participate in weekly meetings with the Youth Workforce team.
• Attend staff meetings and professional development training as required.
• Complete Basecamp check-ins twice per day.
• Assist with other department duties and projects as needed.

Requirements:

• Ability and patience to work with youth, recognizing their exuberance and juvenile behavior, particularly in group settings.
• Travel within NYC: use public transportation or traverse city streets, occasionally ascend/descend stairs, and be exposed to outside weather conditions.
• Ability to work with the public and/or youth.
• Remain in a stationary position at a workstation and use a computer at least 50% of the time.

Qualifications:

• High School Diploma or GED, AA/AS degree a plus.
• Minimum three years experience in Youth Services.
• Minimum three years of supervisory experience.
• Must be proficient in Microsoft Office Word/Excel 2010; demonstrated work proficiency with the Internet.
• Excellent verbal, writing, math, and interpersonal skills are required.
• Ability to serve as a strong role model and provide guidance to young workers.
• Passion for youth and community development.
• Flexibility in schedule, including occasional evenings/weekends.
• Bilingual, English/Spanish a plus.
• Must be fully vaccinated against COVID-19 at the commencement of employment or adhere to enhanced protocols if Company determines your job position requires accessing a HANAC worksite.