Icon hamburger
US
What job do you want?
Apply to this job.
Think you're the perfect candidate?
Apply on company site

You’re being taken to an external site to apply.

Create an account to get recommended jobs that match your resume and apply to multiple jobs in seconds!
On the next page, you'll build a resume in 3 steps thanks to our AI technology
8-15 characters
Contains Number
Contains Lowercase
Contains Uppercase
Contains Special Character
Thumsup

You’re being taken to an external site to apply.

Enter your email below to receive job recommendations for similar positions.
Dbfcbe792d822f5d160db23ac0d0e635

Personal Banker - Instore

Citizens Financial Group, Inc North Adams, MA Full-Time
Apply on company site
Description:

You might be asking yourself, “What exactly is an InStore Universal Banker?” We partner with top regional grocery store chains throughout our footprint to place bank branches right inside their store. As an InStore Universal Banker, you are at the forefront of delivering an exceptional banking experience to our customers as part of a convenient InStore branch team.

InStore Universal Bankers value strong relationships and find great satisfaction in helping others while offering sound advice. The dynamic and high-traffic environment of the InStore branch provides maximum opportunity for customer-centric, motivated and confident advisors like you to connect with customers and build a pipeline of new business for Citizens Bank. You’ll make the most of every opportunity to be successful as a self-starter and “people person”.

A Day in the Life of an InStore Universal Banker
  • Engage with InStore customers to build and deepen relationships by uncovering financial needs and recommending appropriate banking products, services and solutions  
  • Identify new banking customers; grow relationships with existing customers through social interactions within the store along with outbound calls
  • Open new accounts and assist with teller transactions as needed 
  • Comply with all policies, procedures and regulatory banking requirements 
  • Resolve customer service issues; support banking convenience for customers by sharing and setting up self-service options 
  • Partner with your InStore branch team and specialists to connect customers to experts who can help with specialized financial needs 
  • Adapt, as needed, to meet the ever-changing financial needs of our customers and the communities where we do business 
  • Bring a positive energy and confidence to Citizens Bank and its customers every day
  • Present a professional appearance as the face of Citizens
What can we offer you?
  • Strong recognition and incentive programs based on your achievements
  • Training, strategies and tools to support your personal growth and the development of strong customer relationships
  • Career growth opportunities in Retail, Business Banking or Wealth Management, including, but not limited to, Small Business Relationship Banker, Licensed Relationship Banker and Branch Manager based on success in this front-line role
  • Collaborative workforce committed to supporting your ideas and feedback and accelerating your potential
  • Team atmosphere of diverse professionals committed to making an impact as an organization
  • Opportunities to volunteer and give back to our local communities
  • Exceptional benefits such as Medical & Dental, along with a 401K with corporate match

Qualifications:

What qualifications are we looking for?
  • High School degree or GED required 
  • Minimum of 1 year cash handling experience strongly preferred 
  • 2 years of sales and customer service experience 
  • Strong listening and customer service skills
  • Ability to effectively ask questions and identify needs to enhance the customer relationship 
  • Commitment to building relationships through phone engagements
  • Ability to problem solve and provide solutions to customer issues
  • Ability to strengthen relationships with teammates, business partners and specialists through collaboration
  • Self-motivated, confident, and ability to multitask effectively 
  • Ability to work InStore branch hours, which include weekends and evenings
  • If selected, candidates must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the Nationwide Mortgage Licensing System (NMLS).
Hours and Work Schedule 
Hours per Week: 40
Work Schedule: Varies based on branch schedule and needs, Monday through Sunday

Be a great Citizen. 
Join us today.

Join us as an InStore Universal Banker and use your outstanding people skills to help shape our customer banking experience and drive your career potential at Citizens Bank.

Primary Location:  US-MA-North Adams
Work Locations:  MA-North Adams-876 State Road 876 State Road North Adams 01247
Job:  Retail Banker
Organization:  USA01_Citizens Financial Group
Schedule:  Regular
Employee Status:  Full-time
Travel:  No
Job Posting:  Mar 21, 2020, 9:41:57 AM
 

Recommended skills

Banking
Retailing
Mortgage Loans
Self Motivation
Sales
Wealth Management
Apply to this job.
Think you're the perfect candidate?
Apply on company site

Help us improve CareerBuilder by providing feedback about this job: Report this job

Report this Job

Once a job has been reported, we will investigate it further. If you require a response, submit your question or concern to our Trust and Site Security Team

Job ID: 201173

CAREERBUILDER TIP

For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.

By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.