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Scrum Master - IL or Telecommute at UnitedHealth Group

Scrum Master - IL or Telecommute

UnitedHealth Group Work From Home, PA Full-Time

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm)

The Scrum Master will facilitate execution without coercion, assigning, or dictating work and will remove impediments, or assist the team in doing so, to allow the team to achieve their sprint and/or PI objectives.   They will work to establish a trusting and safe team environment where problems can be addressed without blame or judgment with a focus on problem solving, and will foster a "learn by doing" environment.  They act as a servant leader, lead by example, and always protect the team.

Key Competencies:
Assertive:  Must be able to ensure Agile/Scrum concepts and principles are adhered to, must be able to be a voice of reason and authority, make the tough calls
Attitude of empowerment:  Must be able to lead team(s) to self-organization
Attitude of transparency:  Must desire to bring disclosure and transparency to both business and IT and build trust among partners
Collaborative:  Ability to partner with others to achieve goals at various levels throughout the organization and lead others to do so by example
Communicative and social:  Must be able to communicate well with all levels of the organization from Scrum team members to release train leadership
Conflict resolution:  Must be able to facilitate discussion at the team level and facilitate alternatives or different approaches
Continual improvement:  Must continually be growing ones craft learning new tools and techniques to manage oneself and a team
Enthusiastic:  Must be impassioned and high-energy
Facilitation:  Must be able to lead by example and demonstrate value-add principles to scrum team(s)
Flexible:  Ability to shift to the role or tasks needed for each situational transformation. Ability to “get the job done” regardless of role definition
Quick learner:  Must be able to quickly gain a high level understanding of the technical and business domains of the scrum teams
Servant Leader: Must be able to garner respect from team and stakeholders and be willing to get their hands dirty to get the job done
Situational Awareness:  Must be the first to notice differences and issues as they arise, put corrective actions in place and/or elevate them to management
System Thinker:  Must be able to analyze the entire software development environment and operating culture and bring practical solutions to improve and navigate both
Team-oriented:  Must be a team player who protects the scrum team

You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges. 
 
Primary Responsibilities:

  • Act as a Scrum Master for one or more Agile teams within a Release Train/Value Stream
  • Establish team level cadence and drive team level ceremonies (e.g. sprint planning, team backlog refinements, team retrospectives, etc.) in alignment with Program level cadences established
  • Provide leadership, direction, and coaching to the team to encourage adoption of good agile practices
  • Be a change agent and foster a “learn by doing” environment
  • Encourage and facilitate cross-team coordination and collaboration
  • Own and remove impediments for the team(s) and escalate as appropriate
  • Facilitate management of the scrum team’s dependencies between the program team and third parties, release managers, or other scrum teams
  • Work cross functionally to align strategy, methodology and execution
  • Maintain metrics that provide visibility to stakeholders on team-level progress and quality
  • Actively contribute to the company’s Agile and Lean Community through participation in the internal Agile Community of Practice forums
  • Provide real time feedback to the methodology team based on experiences with software delivery teams
  • Track and manage project execution in accordance with company's solution delivery and financial management practices
  • Manage Agile team financials (actual spend, forecast, and periodic updates to business and financial stakeholders)
     

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • Bachelor's Degree or equivalent experience
  • 2+ years of experience as a Scrum Master, Product Owner, Agile Coach, and/or Systems/Business Analyst
  • 2+ years of experience working on mixed methodology program (Scrum interfacing with Waterfall from a dependency perspective)
  • Understanding of the value of commitments to delivery made by a development team
  • Understanding of fundamentals of DevOps, Continuous Delivery & Accept Test Drive Development (ATDD)
  • Understanding of backlog tracking, burndown metrics, velocity, and task definition
  • Understanding of incremental delivery and the value of metrics
  • Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation

Preferred Qualifications:

  • 2+ years of Experience with Agile Management tools (e.g. Agile Central, JIRA, VersionOne)
  • Excellent communication skills in written and spoken form


To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment.

Technology Careers with Optum. Information and technology have amazing power to transform the health care industry and improve people's lives. This is where it's happening. This is where you'll help solve the problems that have never been solved. We're freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do your life's best work.(sm)

Colorado, Connecticut or Nevada Residents Only: The salary range for Colorado residents is $82,100 to $146,900. The salary range for Connecticut / Nevada residents is $90,500 to $161,600. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Recommended Skills

  • Acceptance Test Driven Development
  • Agile Methodology
  • Assertive
  • Burn Down Chart
  • Communication
  • Conflict Resolution
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