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Home Care Branch Manager job in Reading at Help At Home

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Home Care Branch Manager at Help At Home

Home Care Branch Manager

Help At Home Reading, PA Full Time
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Help at Home is the nation’s leading provider of high-quality support, providing a gold standard of care to seniors and people with disabilities and we are seeking a Branch Manager for our Reading, PA location! This position is responsible for business operations in an assigned region, including but not limited to maintaining the local office, managing location employees, generating revenue, and ensuring that the highest quality of service is delivered to our clients. The ideal candidate will be a natural problem solver, have the ability to take charge, lead, and motivate a team all while maintaining high standards of ethics and integrity.  

Responsibilities 

  • Organize and administer all services and office operations within services areas 

  • Oversee recruitment, screening, selection and training for all field and administrative staff 

  • Implement and interpret service and operations policies 

  • Delegate duties and establish proper accountability for staff members 

  • Supervise and direct services and operation of staff 

  • Coordinate recognition program within the company 

  • Maintain liaison with local contracting entity with regard to contract services and operations 

  • Coordinate timesheets and complete payroll entry forms for submission to the Payroll department 

  • Supervise the implementation of training and in-service meetings, teaching all or part of the training, as necessary 

  • Process authorizations to ensure updated information is documented on client files 

  • Coordinate the opening of new cases with the Staffing Supervisors 

  • Ensure all documentation is accurate and up-to-date for all client and employee files 

  • Arbitrate grievances reported from field or administrative staff, personnel and clients 

Minimum Qualifications 

  • Minimum of 3 years of experience in social service administration  

  • 3 years of experience in the provision of in-home services to the elderly and/or disabled  

  • A degree from an accredited four-year institution 

  • Valid driver's license and access to reliable transportation 

  • Professional oral and written communication skills 

  • Demonstrated ability to organize, administer, and evaluate on-going services in a multi-phased operation 

In order to be employed as a Branch Manager, candidates must comply with state background screening requirements. 

 

Recommended Skills

  • Recruitment
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