A Kforce client in the healthcare industry is seeking to add a number of 100% Remote Customer Service Representatives to assist with an upcoming project to assist with the continued Nationwide efforts to combat the corona virus. This role offers the opportunity to work 100% from home via a personal computer.
This role offers:
The chance to work 100% from the comfort of your home
Flexible schedule that runs Monday-Friday with no required weekends
An opportunity to maintain a steady paycheck in these uncertain economic times
A potential for longer term future employment in future projects based on performance
Responsibilities for Call Center Representatives:
Projects will be coaching members on health issues like blood pressure, scheduling appointments for tests/screenings; Training will be video and web based
Strong Customer Service/Call center/Data Entry Position
Following closely sets of outlined instructions, processes and procedures in accordance with the department and company policies and quickly adapting to changes and modifications
Communicate with patients/medical professionals regarding order status and possible information needed to resolve coverage issues
Obtain necessary patient information to provide excellent customer service
Working independently with little to no supervision on goal oriented projects and tasks
Must have a PC system with Internet Access (No MAC/or Chromebook Products will work)
Computer System must have Internet explorer 11 or later in order to operate
Must be open to working 40 hours per week
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
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