Icon hamburger
US
What job do you want?
Apply to this job.
Think you're the perfect candidate?
Apply Now
Thumsup

You’re being taken to an external site to apply.

Enter your email below to receive job recommendations for similar positions.
Mqc3fc6fnjh530y2r35

Customer Care Representatives

Kelly Services South Portland, ME Full-Time
$15.75/ hour
Apply Now

URL blocked - click to apply is now seeking a Customer Care Representative for a long-term contract opportunity located in South Portland, Maine. This position starts immediately and pays $15.75/hr. and offers 40-hour work weeks (Monday – Friday, 8:30 am to 5:00 pm) Primary duties may include, but are not limited to:

  • URL blocked - click to apply
  • Learns to provide full service to members, providers, group administrators, and brokers by processing health care claims, handling inquiries, and/or performing membership functions.
  • Analyzes problems and provides information/solutions.
  • Operates a PC/image station to obtain and extract information; documents information, activities and changes in the database.
  • Thoroughly documents inquiry outcomes for accurate tracking and analysis.
  • Develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer requests and questions are handled appropriately and in a timely manner.
  • Researches and analyzes data to address operational challenges and customer service issues.
  • Provides external and internal customers with requested information.
  • Under immediate supervision, receives and places follow-up telephone calls / e-mails to answer customer questions that are routine in nature.
  • Uses computerized systems for tracking, information gathering and troubleshooting.

Required Education & Skills:

  • High School Diploma or equivalent with 6+ months of call center experience needed
  • Some experience with claims and/or membership issue resolution preferred.
  • Ability to multi-task and navigate multiple screens/dual monitors
  • Must be fluent on Microsoft and Outlook

Term of Assignment:

  • High School Diploma or equivalent
  • 4-month contract assignment to starts immediately
  • Full Time:  Monday – Friday; 8:30am-5:00pm

  Important information: This position is recruited for by a remote Kelly office, not your local Kelly branch. Please submit your resume to be considered for this position. If you have questions about the opening, you may contact the recruiter for this position at URL blocked - click to apply.  



Why Kelly®?


As a worker today, it’s up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find what’s next is what we’re all about. We know what’s going on in the evolving world of work—just ask the nearly 500,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.



About Kelly®


At Kelly, we’re always thinking about what’s next and advising job seekers on new ways of working to reach their full potential. In fact, we’re a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females, individuals with disabilities, protected veterans, sexual orientation, gender identity. URL blocked - click to apply

 

Recommended skills

Customer Service
Customer Relationship Management
Call Centers
Claims
Intelligence Assessment
Health Care

Location

Salary Details

This salary was provided in the Job Posting.
$15.75
Hourly Salary

Career Path

See the next step in your career
Customer Care Representatives
$15.75/ hour
Estimated Salary: $70K
Apply to this job.
Think you're the perfect candidate?
Apply Now

Help us improve CareerBuilder by providing feedback about this job: Report this job

Report this Job

Once a job has been reported, we will investigate it further. If you require a response, submit your question or concern to our Trust and Site Security Team

Job ID: US41L3LM_BH1637337

CAREERBUILDER TIP

For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.

By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.