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Junior Provider Relations Consultant job in Boise at Gainwell

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Junior Provider Relations Consultant at Gainwell

Junior Provider Relations Consultant

Gainwell Boise, ID Full Time
Job Description:

Essential Job Functions

  • Assists in performing standard, moderately complex processing and quality tasks in support of outsourced services within a specific industry and functional area. Demonstrates knowledge and skill in assigned work processes and may serve as an informal resource for team members with less experience.
  • Understands the business of the client and applies knowledge to support best practice procedures and continuous process improvement. Reviews, recommends and implements modifications to procedures and workflow as necessary to ensure efficient and effective processing of transactions.
  • Assists in performing analyses and reports findings. Interprets, audits and reconciles reports for accuracy or completeness. Maintains log records of pertinent data and provides periodic status reports. Prepares standard reports for management and clients.
  • Assists in researching problems and follows up with the client regarding resolution. Interfaces with management and clients to resolve issues.
  • Assists in handling company confidential data according to policy and guidelines. Adheres to existing security policies and procedures.

Basic Qualifications

  • High school diploma or G.E.D.
  • Four or more years of experience with business process service delivery and improvement, preferably in an outsourcing environment
  • Experience working with client company product and/or services
  • Experience working with client company industry and/or functional area
  • Experience working with business solutions software

Other Qualifications

  • Good communication skills
  • Good personal computer and business solutions software skills
  • Organization skills to balance and prioritize work
  • Problem solving skills
  • Ability to multi-task
  • Ability to work independently and as part of a team

Work Environment

  • Office environment

 

Recommended Skills

Outsourcing
Service Delivery
Business Process Improvement
Complex Problem Solving
Coordinating
Multitasking

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