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Customer Service Representative

Kelly Services Kansas City, MO Full-Time
$36,689.00 (Careerbuilder est.) What is the Careerbuilder Estimated Salary? Only about 20% of the jobs in our search results contain salary information. When a job posting doesn’t include a salary, we estimate it by looking at similar jobs in the same industry in that location. It is not necessarily endorsed by the employer and actual compensation may vary based on your experience.
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Looking for What-s Next in your career? A Financial Technology company located in Kansas City, MO has multiple openings for Call Center Customer Service Representatives on a Direct Hire basis! These Service Representatives will be responsible for servicing the customer over the phone in a timely manner assessing their needs, reviewing orders, troubleshoot issues, and verifying accounts Hiring Event: Wednesday, October 30th Position: Direct Hire Customer Service Time: 9:00am - 4:00pm Location: Kelly Services Address: 9200 Indian Creek Pkwy, Suite 9, Overland Park Contact Information: Phone number blocked - click to apply | Email blocked - click to apply Shift: Monday - Friday 8am-5pm (Some Flexibility) Pay: $15-16 Depending on Experience Additional Responsibilities: - Provide the ideal customer experience on every inbound call regarding questions, purchases, withdrawals and rebalances - Average 75-100 inbound calls a day - Strong technical skills in Microsoft office, CRM or Salesforce experience a plus - Able to work with upset or irate customers while maintaining a professional manner - Able to work with multiple programs at once using dual screens & auto dialer - Adhere to call center metrics including availability, adherence, and quality - Follow up with customers via phone, email, and fax. - Strong attention to detail and ability to work in a fast-paced, call center environment. Benefits: - Company offers a comprehensive benefits package including medical, dental & vision - Up to 2 weeks of PTO and 10 Paid Holidays - Educational Assistance, 401K matching & employee recognition!
 

Recommended skills

Troubleshooting (Problem Solving)
Microsoft Office
Salesforce.Com
Auto Dialer (Communication Software)
Finance
Attention To Detail

Location

CareerBuilder Estimated Salary What is the Careerbuilder Estimated Salary? Only about 20% of the jobs in our search results contain salary information. When a job posting doesn’t include a salary, we estimate it by looking at similar jobs in the same industry in that location. It is not necessarily endorsed by the employer and actual compensation may vary based on your experience.

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What is the Careerbuilder Estimated Salary?

Only about 20% of the jobs in our search results contain salary information. When a job posting doesn’t include a salary, we estimate it by looking at similar jobs in the same industry in that location. It is not necessarily endorsed by the employer and actual compensation may vary based on your experience.
This estimation is based on Job title, Industry, Location and Skills
$36,689
Avg. Yearly Salary

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Customer Service Representative
$36,689.00 (Careerbuilder est.)
Estimated Salary: $70K
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Job ID: US6482TM_28633921

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