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Service Specialist

Centerline - Driver Jobs San Bernardino Full-Time
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Centerline is hiring a Service Specialist for our support center in San Bernardino, CA.

Salary: $17.50/hourly

  • Must have logistics/dispatcher/customer service experience
  • Cover for Seniors while out of vacation and assist with any of the above.
  • Send/ set up drivers for randoms
  • Follow up on: expired documents, missing timecards and calls
  • Take daily incoming calls
  • Call out to E and Q drivers in the system to try to bring then back
  • CSP-Calls made out to currents/past clients to follow up on any current or future driver needs to generate new orders
  • Check in- we call drivers/ clients to make sure driver in makes in in the first day of their assignment and all is going good
  • Retention- we call drivers currently on assignment to make sure things are going good
  • Assist with current applicants through the hiring process
  • Send out all files
  • Cover for other seniors before or after their shift and during lunch.
  • Maintain US updated:  job orders, assignments, notes, status, contact information
  • Participate in weekly meetings to discuss current goals/ strategies
  • Monitor email box and respond to emails within 30 minutes
  • Customer/ driver complaints
  • Send out daily recap

#LI-KP1

 

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Retention Management

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CareerBuilder Estimated Salary

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$42K
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Service Specialist
Estimated Salary: $70K
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Job ID: 100554

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