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Mgr., Customer Development

The Nature's Bounty Co. Bentonville Full-Time
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Company Description

Since time began, the earth’s been a generous contributor to people’s well-being. We haven’t been around quite that long, but The Nature’s Bounty Co. has been enriching lives of consumers around the world for more than 70 years. And before we even got started, the world was developing our motivation: Nature’s bountiful effects on people’s health.

Through our years, we’ve been a leader in health and wellness with our innovative products and solutions. We put science and the highest quality standards at the heart of our business—that’s why The Nature’s Bounty Co. brands are some of the most trusted in the world. We’re a leading global manufacturer, marketer, distributor and retailer of vitamins, nutritional supplements, sports & active nutrition, and ethical beauty products. 

We’re also a great place to work, with excellent benefits, competitive compensation and a progressive, healthy company culture. If you’ve ever spent your workdays watching the clock, you know how important a positive work environment is for a person’s well-being. The Nature’s Bounty Co. is committed to supporting wellness in all its forms. And when it comes to wellness, nature is a pretty good place to start.

Job Description

As The Nature's Bounty Co. continues to drive business with our largest retailers, our team supporting Walmart is searching for a new Customer Development Manager to join them in Bentonville.  The Manager is responsible for the functional management, leadership and execution of all sales related activities within Walmart. 

Additional responsibilities include:

  • Deliver target budget plans and new product distribution goals for Walmart.
  • Execute our brand and category growth strategy that align with Walmart.
  • Identify new opportunities for growth by developing and implementing strategic sales plans in accordance with corporate goals.
  • Maintain clear understanding of customer objectives, and liaise with Regional Vice President to develop operational plans to manage execution and measure results. 
  • Building relationships within Walmart across multiple functional areas, including DMM’s and VP of Merchandising.  
  • Gain a deep understanding of current and potential future needs of our customer.
  • Educate our business partners on our products, retail goals, and measurement of success.
  • Deliver comprehensive customer presentations that show innovation, shelf positioning, promotions, pricing, etc.
  • Manage daily business in partnership with customers, including: UPC product/item setup, maintenance, logistics and inventory management.
  • Work with Walmart to implement Retail initiatives and monitor Retail standards.
  • Ongoing contract management that focuses on strategic alignment and designed to strengthen both the customer and The Nature's Bounty Co. market position.
  • Manage Trade budget and monitor spending efficiency that focus on a strong ROI.
  • Monthly reporting, sales analytics and insights, understand go-to-market strategy and how to maximize sales efficiency.

  • 5+ years’ experience; minimum 2 years National account sales experience preferred.
  • Sales experience in the Convenience, Grocery, Drug and/or Mass retail channel(s) a plus.  Direct experience with Walmart is preferred.
  • Experience in consumer goods and vitamins and supplements is highly preferred.
  • Prior experience using syndicated data to determine customer needs and establish the most effective pricing and promotional activities that will increase sales and market share for the company and its customers.
  • Knowledge regarding project management, and experience with setting up and managing projects in a complex, fast-moving environment.
  • Proficient in MS Office Suite (Word, Excel, Power Point, etc.).
  • High level of organizational skills, good written and oral communication skills.
  • The ability to utilize creativity and push beyond the obvious.  Comfortable going into “unchartered” territory in setting out recommendations and goals.
  • Must be an articulate communicator who can quickly synthesize data
  • P&L management and strong financial acumen is required.
  • Bachelor's degree in business or related field required, MBA a plus.

Recommended skills

Functional Management
Business Acumen
Strategic Alignment
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