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Customer Service Support at L.K. Jordan & Associates

Customer Service Support

L.K. Jordan & Associates Austin, TX Full-Time
$17.00/ hour
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Customer Service Support
Temp to Hire (Full Time)

Monday-Friday 8am-5pm

$17/hr PLUS DOE

Key Responsibilities include:
  • Responds to telephone, mail or fax requests for new orders or changes in service; provides product, pricing and delivery information; inputs customer orders/changes.
  • Inputs and maintains customer order information (e.G., purchase orders, sales orders, quotes, invoices, service orders, work orders, etc.); prints reports.
  • Performs system inquiries regarding sales order and shipping status; provides basic instruction to staff regarding dissemination of status information.
  • Generates appropriate sales order and shipping documents, corrects billing discrepancies; resolves incorrect term and condition issues with customers.

Skills and Knowledge:
  • Minimum of two years business to business ( manufacturing environment preferred ) customer experience.
  • SAP or other ERP experience preferred.
  • Basic math knowledge; ability to organize and prioritize workload.
  • Good interpersonal, oral and written communication skills; good PC skills.

Must be able to pass a seven year background check and drug screen

To apply, please email resume to [ Email address blocked ] - Click here to apply to Customer Service Support
L.K. Jordan & Associates is an equal opportunity employer
 

Recommended skills

Reports
Enterprise Resource Planning
Sales Order
Business To Business
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Job ID: 104090

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