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The Strategic Relationship Manager (SRM) is a senior-level individual contributor responsible for Voya’s largest Corporate Retirement Plan Sponsor relationships. The SRM manages a book of business comprised of Fortune 100 and 500 companies and is responsible for overall client satisfaction, retention and relationship expansion. This position can sit anywhere in the continental US.
At Voya, we have identified the following critical skills which are key to success in our culture:
- Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
- Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution.
- Team Mentality: Partnering effectively to drive our culture and execute on our common goals.
- Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions.
- Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.
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