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Company Contact Info

  • 3730 Las Vegas Blvd South
    Las Vegas, NV 89119

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Concierge - (ARIA)

MGM Resorts International • Las Vegas, NV

Posted 7 days ago

Job Snapshot

Part-Time
Hotel - Resort
Hospitality - Hotel
0

Applicant

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Job Description

Grade:

Please note:  This job posting is designed to create a pool of qualified candidates for current and future opportunities.

  • Practice teamwork, create a positive work environment, greet fellow employees and thank them when they lend assistance.
  • Provide excellent service consistent with the property’s core service standards and brand attributes.
  • Proactively greet, interact, and assist resort staff in a professional manner to foster and promote a cooperative and harmonious work environment.
  • Respond to guest service interactions in a professional and timely manner, achieving positive resolutions.
  • Responds to emergency situations as necessary by following departmental procedures, staying calm, and assisting Security as needed.
  • Provide a positive, empowering, and productive work environment through setting an example and consistency of daily work habits and standards.
  • Perform all duties as deemed necessary for the success of the department.
  • Be knowledgeable of Department and Hotel goals.
  • Be knowledgeable of Hotel information to answer guest inquiries.
  • Participate in the property’s sustainability initiative through energy conservation and the use of recycling programs and materials.
  • Performs all other job related duties as requested.

Required:

  • Must be at least 21 years of age.
  • At least 1 year of guest service experience.
  • At least 6 months of experience in handling multi-line phones.
  • Excellent customer service skills.
  • Have interpersonal skills to deal effectively with all business contacts.
  • Professional appearance and demeanor.
  • Work varied shifts, including weekends and holidays.
  • High school diploma or equivalent.
  • Able to communicate in English, in both written and oral forms.

Preferred: 

  • Previous experience working in a similar resort setting.
Job ID: 91950
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