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Entrepreneurial Agent Consultant

AAA (The Auto Club Group) Farmington Hills Full-Time
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Job Description

The Auto Club Group (ACG) provides membership, travel, insurance and financial services offerings to approximately 9 million members and customers across 11 states and 2 U.S. territories through the AAA, Meemic and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.
BASIC FUNCTION
The Auto Club Group (ACG) provides membership, travel, insurance and financial services offerings to approximately 9 million members and customers across 11 states and 2 U.S. territories through the AAA, Meemic and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America. 
We seek an Entrepreneurial Agent (EA) Consultant for our _____ territory.
Our EA Consultants:
Assist Entrepreneurial Agents (in assigned region) in the development and implementation of agency business goals to increase growth and profitability. Support the Entrepreneurial Agents (EA) by participating in training assessment and developing and disbursing product/marketing/service information.  Assist management in the review of competitive markets/territories to develop business production and retention strategies for assigned region. Ensure agents have obtained appropriate training and a basic understanding of all sales systems, product offerings, marketing procedures, back-office processes, etc.  Provide training where qualified and work with and obtain services of others as appropriate. Maintain inventory of formal technical training received and identify future training needs. Evaluate effectiveness of training program. Monitor financial activities, prepare reports and summarize data for management review.  Support adherence to corporate policies, practices and state regulations to ensure compliance guidelines are met. 
Provide support to various product promotional campaigns to ensure meeting sales goals.  Identifies agency issues (e.g. underwriting, processing, performance gaps, etc.) and concerns; developing recommendations and implementing corrective action plans.  Act in a liaison role for the installation process and ensure agents are kept current regarding company products and procedures. Closely work with management to ensure all updates or modifications to EA processes, procedures, compliance issues, etc. are communicated in a timely manner through various communication vehicles. Develop project/department objectives, requirements and plans as projects are initiated. 
Preferred:
Possession the following:
  • Bachelor Degree in Business Administration, Statistics, Finance, Marketing, or a related field preferred.
  • Life & Health license in assigned State
  • Insurance industry designations (e.g. IIA, CLU, CIC, CPCU).
Work Environment
Works in a temperature controlled office environment.  Extensive (up to 70% of work time) travel by automobile with exposure to road hazards and temperature extremes.

Qualifications

REQUIRED:
Successful completion and maintenance of appropriate State Property & Casualty license for assigned State.
Strong organizational, planning, time management and administrative skills demonstrated through recent sales supervision/support experience in sales or product management; or successful sales experience selling personal insurance products in a sales environment.
Leadership and/or training experience to include coaching, mentoring, challenging and enabling employees to successfully meet goals.
Experience to include:
  • gathering, researching and analyzing data and making management recommendations
  • preparing reports
  • representing department on task forces, meetings and/or projects
  • modeling and monitoring financial projections for region
  • PC software applications (Word, Excel, Access, etc.)
  • preparing presentations
Knowledge of:
  • insurance distribution channels
  • state regulations regarding insurance sales
  • insurance products and services
Demonstrated skills in:
  • organization and planning
  • coordination and control of projects
Ability to:
  • analyze sales markets/territories and provide data for management review
  • prepare reports
  • assist EA with skill development and prospecting new sales opportunities
  • identify agent strengths and weaknesses and model skills needed to facilitate corrective action in various areas including product knowledge, prospecting, professionalism, closing techniques, etc.
  • assist management with writing business plans/proposals
  • identify and resolve problems
Possession of a valid State Driver’s license.
Possess written communication skills including the preparation of proposals, reports and technical writing.  (A writing sample may be required at time of interview).
Ability to safely operate a motor vehicle to travel to various agencies and meetings
Willingness and ability to extensively travel

The Auto Club Group offers a competitive compensation and benefits packages including a base salary with performance based incentives; medical/dental/vision insurance, 401(k), generous time off, a complimentary AAA Membership and much more!

Important Note: The above statements describe the principal and essential functions, but not all functions that may be inherent in the job.  This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements.  Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.

The Auto Club Group, and all of its affiliated companies, is an equal opportunity/affirmative action employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.

 

Skills required

Address Prospective Client
Negotiation
Identifying New Prospects
Customer Service
Financial Services
Customer Retention
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The Auto Club Group (ACG) is the second largest AAA club in North America. ACG and its affiliates provide membership, travel, insurance and financial services offerings to approximately 8.5 million members across 11 states and two U.S. territories including Florida, Georgia, Iowa, Michigan, Nebraska, North Dakota, Wisconsin, Puerto Rico and the U.S. Virgin Islands; most of Illinois, Minnesota and Tennessee; and a portion of Indiana. ACG belongs to the national AAA federation with nearly 53 million members in the United States and Canada and whose mission includes protecting and advancing freedom of mobility and improving traffic safety.

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