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Member Services Representative

Experis Salt Lake City Full-Time
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We are seeking a Member Services Representative on behalf of our client in the Salt Lake City, UT area. The best candidate will serve as a liaison for members and provide member support.


  • Serve as the initial contact person to receive phone calls, emails, and other member communications. Provide information and assistance to Trust members in a positive, professional, customer-oriented manner.
  • Work closely with Member Services Manager to analyze and distribute work assignments as necessary and to perform work assignments as directed
  • Manage, update, and create new Motor Vehicle Records in a proprietary system used for tracking Motor Vehicle Records for public agencies
  • Assist and direct members on the correct use and functionality of proprietary insurance policy administration system.
  • Provide clerical / administrative support to Member Services Manager as needed
  • Other duties as assigned


  • High School diploma or bachelor's degree preferred.
  • Prefer prior experience in insurance
  • Some property and casualty and/or liability insurance designations and policy administration
  • Has or willing to obtain insurance-related certifications and designations Proficient in Excel, Word, Pages, Keynote, and other business applications
  • Thoroughness / Detail oriented
  • Strong verbal and written communication skills
  • Decision making within assigned parameters or areas of responsibility Discretion
  • Organizational Skills
  • Personal Effectiveness / Credibility
  • Problem Solving / Analysis
  • Work well with others and in a team environment
  • Strong service-oriented attitude

Experis is an Equal Opportunity Employer (EOE/AA)


Recommended skills

Service Orientation
Decision Making
Complex Problem Solving
Verbal Communication


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Member Services Representative
Estimated Salary: $70K
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Job ID: FOX_11422651


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