We are seeking a Member Services Representative on behalf of our client in the Salt Lake City, UT area. The best candidate will serve as a liaison for members and provide member support.
Serve as the initial contact person to receive phone calls, emails, and other member communications. Provide information and assistance to Trust members in a positive, professional, customer-oriented manner.
Work closely with Member Services Manager to analyze and distribute work assignments as necessary and to perform work assignments as directed
Manage, update, and create new Motor Vehicle Records in a proprietary system used for tracking Motor Vehicle Records for public agencies
Assist and direct members on the correct use and functionality of proprietary insurance policy administration system.
Provide clerical / administrative support to Member Services Manager as needed
Other duties as assigned
High School diploma or bachelor's degree preferred.
Prefer prior experience in insurance
Some property and casualty and/or liability insurance designations and policy administration
Has or willing to obtain insurance-related certifications and designations Proficient in Excel, Word, Pages, Keynote, and other business applications
Thoroughness / Detail oriented
Strong verbal and written communication skills
Decision making within assigned parameters or areas of responsibility Discretion
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Job ID: FOX_11422651
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