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Funds Management Team Lead at Intrust Bank

Funds Management Team Lead

Intrust Bank Wichita, KS (Onsite) Full-Time
At INTRUST Bank, principles and performance go hand in hand. We hire for character and commitment because we believe a focus on values contributes to a healthy and positive culture where employees are celebrated for their individual potential, unique talents are further developed, and positive relationships are fostered. This philosophy has guided us for more than 145 years, and the tradition continues today.

As an INTRUST employee, you become part of a tradition shared with five generations of family leadership. A tradition focused on the success and well-being of our customers, employees, shareholders, and the communities we call home, and a commitment to being a company of character in all that we do.

Our employees are the heart of our company and a large part of why customers continue to trust INTRUST. We want to make sure you succeed, so your priorities are our priority. Here, you can grow and lead no matter your title.

A modern benefits approach: To support our employees and their families, INTRUST offers a comprehensive, market-competitive benefits package that prioritizes your total well-being.

* Competitive pay
* Generous time off
* Employees receive three weeks of paid vacation plus 11 paid holidays each year
* Paid time off to volunteer in the community
* Paid employee and family sick leave - two weeks upon hire with monthly accruals
* 401(k) plan with 6% employer match and 100% immediately vested
* 3% non-elective company contribution; non-elective contribution vested after 3 years of service
* Career growth and development resources
* Tuition reimbursement for full-time and part-time employees enrolled in any degree program
* Banking benefits
* Interest-bearing employee checking and savings accounts
* Discounted rates on auto loans, home equity loans, and unsecured loans
* Medical, dental, and vision insurance
* Health Savings Account (HSA) with employer contribution if enrolled in the high deductible health plan
* Flexible Spending Account (FSA), participation in an INTRUST insurance plan is not required
* Basic life and AD&D coverage provided at no cost to the employees working 29+ hours a week
* Long-term disability coverage provided at no cost to employees working 37.5+ hours a week
* Voluntary critical illness coverage available
* Confidential access to professional counselors to assist with a wide variety of situations

Benefits eligibility is dependent upon hire date and employment status. Ask for our benefits guide for full details.

Job Summary: Leads Funds Management employees, ensuring productivity is at an optimum level and that service levels are met. Provides a high level of customer service to all. Performs procedure writing, validation and ensures their integrity. Conducts workflow analysis and assists in maintaining employee work schedules and department intranet sites. Responsible for processing customer domestic and international wire transfer requests, including quoting foreign rates. Advises and assists customers and correspondent banks in matters pertaining to wire transfer instructions. Stays informed on legal and compliance issues pertaining to payments and communicates message deliveries from SWIFT. Must be able to assess high-level risk and follow established procedures to mitigate risk. Also performs various duties associated with financial analysis, auditing, and documentation. Works with various core and online banking systems. Promotes an environment of teamwork within the department and across the bank. Represents INTRUST Bank in all they do in the community and is focused on the development of new business relationships. Must maintain strict standards of confidentiality and perform duties in a manner supporting INTRUST's character qualities.

Essential Functions:

* All expectations described in the job description's essential functions are necessary to be successful in this role, performed with or without a reasonable accommodation.
* Provides backup coverage for all positions within the department, daily or as specified.
* Performs workflow analysis to ensure the most efficient and effective processes are in place on a continual basis to ensure service levels are at an optimum.
* Provides feedback and suggestions to management for procedure writing and workflow enhancements.
* Accurately and efficiently create, edit, and follow established procedures.
* Assists with training new and existing employees on new or current processes.
* Assists Funds Management Supervisor with tracking, reporting, audits, UAT testing, and special projects as appropriate.
* Navigate internal software programs to successfully send wire transfer requests.
* Handle all transactions with the highest degree of security and confidentiality.
* Respond to internal and external customer service requests in a timely manner.
* Review wire transfer orders for fraudulent activity, scams and other high-risk situations and report these situations to management.
* Research funds transfer request(s) for the compliance and/or legal department.
* Monitor daily cash position and report bi-weekly reserve requirement.
* Manage customer and account(s) setup in wire platform per agreements.
* Review ACH transactions for file suspends, deletions, and reversals within system deadlines.
* Reconcile foreign checks for receipt and adjustments.
* Analyze, prepare, and submit foreign checks for cash letter or collection.

Education and Experience: High school diploma or equivalent and 3+ year's previous banking experience required. Wire room experience preferred.

Required Skills and Knowledge: Excellent communication skills and computer experience required. Must be able to demonstrate a high level of accuracy, critical thinking, and attention to detail and must be able to exercise good judgment. Strong customer service and follow-up skills required. Requires the ability to learn and retain guidelines for the following regulations 'E' and 'J'.

Required Licenses and/or Certifications: AAP - Accredited ACH Professional certification preferred.

Physical Demands: Extended period(s) of time may be spent viewing a personal computer, sitting, standing, and walking. Occasional lifting up to 25 lbs. Must be able to hear and speak clearly both face-to-face and over the phone. Must be able to use hands to key information and handle objects. The physical demands necessary for this role should be performed with or without a reasonable accommodation.

Working Conditions: Normal office conditions.

This job description summary is not intended to be an employment contract, nor is it intended to state or imply these are the only activities to be performed by the employee occupying this position. Employees will be required to follow any other duties as assigned or requested by their supervisor.

INTRUST Financial Corporation and its subsidiaries, including INTRUST Bank, are Equal Opportunity Employers whose policy is not to discriminate unlawfully against any qualified employee or applicant for employment on the basis of protected military or veteran status, disability, race, color, religion, sex, age, national origin, pregnancy, genetic information, sexual orientation, gender identity, or any other classification protected by applicable local, state or federal law; except where an individual's protected category constitutes a bona fide occupational qualification.

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