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Sales Support Consultant at CVS Health

Sales Support Consultant

CVS Health Washington, DC Full-Time
Job Description

Sales Support will be responsible for managing the start toend RFP process to deliver new business sales. Ensurestimely and accurate enrollment, installation, setup, andeligibility for newly sold accounts. Ensures successfulproblem resolution of early issues with accounts.

Pay Range

The typical pay range for this role is:

Minimum: 18.51

Maximum: 33.65

Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual salary offer will take into account a wide range of factors, including location.

Required Qualifications

• Qualify requests, collect and review specs, engage with broker to gather all relevant details, review matching for strategic capabilities leveraging knowledge of products and networks.• Develop plan for quote and proposal delivery. Assist in development of proposal and coordinate resources needed. Leverages knowledge of products, networks, and industry.• Coordinate collection of responses for RFP, data collection, scrubbing data, pricing for all products, work in Salesforce/CPQ, data entry to move the RFP through to completion.• Responsible for ensuring timely and accurate contract installation. This includes interfacing with client and broker, underwriting and operations for all required forms, paperwork, signature documents, files and information for eligibility and transition of care, etc. for all products sold on a case. This is precise work on high volumes of material where accuracy and attention to detail is critical to protect against the high cost of rework.• Prepare presentation materials• Support enrollment processes and manage case through first 30 days, including network, coverage, and setup needs.• Participate as Salesforce SME and system/process SME, providing input to corporate teams on proposed changesand enhancements and their impact in the field.

COVID Requirements

COVID-19 Vaccination Requirement

CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated.

You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.

Preferred Qualifications

• 2-5+ yrs relevant experience• Knowledge and experience in managed care and/or salessuch as: product/process/systems knowledge,underwriting, sales practices, account management,healthcare RFPs, and knowledge of administrativeoperations• Strong presentation and communication skills; ability tomodify communication delivery based on audience• Exceptional project management skills and attention todetail• Exceptional relationship-building skills• Demonstrated planning/organizational skills; ability towork on many issues at once and to prioritize work• Demonstrated ability to develop strong workingrelationships with matrix partners to drive deliverables• Knowledge of Word, PowerPoint, Excel, Salesforce.com

Education

HS diploma or 4 years of equivalent experience

Business Overview

Bring your heart to CVS HealthEvery one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver.Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

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