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Customer Service Leadership Trainee

Uline Hudson Full-Time
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Customer Service Leadership Trainee
From $20 to $25 per hour

Minnesota Branch
3325 Heiser St., Hudson, WI 54016

Uline is seeking Customer Service Leadership Trainees to join our Customer Service team.

Available Shifts
Monday - Friday, 10:30 AM to 7 PM

Position Responsibilities
  • Manage a team of customer service reps on a daily basis.
  • Participate in a rotational training program covering all aspects of customer service.
  • Set goals and provide mentoring / coaching.
  • Perform quality monitoring on team members and provide feedback.
  • Audit department processes and identify areas for improvement.
  • Assist in the recruiting process to fill customer service positions.

Minimum Requirements
  • Bachelor's degree.
  • Excel at verbal communications, listening, feedback, delegation, fostering teamwork and multi-tasking.
  • Strong track record of customer focused service and attention to detail.
  • Prior leadership experience is a plus.

Benefits
  • Complete insurance coverage that includes medical, dental, vision and life insurance, Flexible Spending Accounts and wellness programs.
  • 401(k) with 5% employer match.
  • Paid holidays and generous paid time off.
  • Bonus programs that include annual performance, sales goals and profit sharing.
  • Scholarship program for children of employees.

Employee Perks
  • First class fitness center with sauna.
  • Beautifully maintained walking trails.
  • Numerous employee appreciation events throughout the year.
  • Opportunities for community involvement.

About Uline

Uline is the leading distributor of shipping, industrial and packaging materials to businesses throughout North America. We're a family-owned company known for incredible service and quality products. We offer same-day shipping on over 36,000 products in our 788-page catalog and on our state-of-the-art e-commerce website.

Our quality products, huge inventory and ongoing expansion fuel Uline's incredible growth. This is a great time to join Uline.

EEO/AA Employer/Vet/Disabled
Uline is a drug-free workplace.

MONPOST
#ZR
 

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Customer Service Leadership Trainee
Estimated Salary: $65K
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In 1980, after recognizing a local need for a shipping supply distributor, Liz and Dick Uihlein started Uline from their basement. Their first product was the H-101 carton sizer (still offered today). It sold far beyond their expectations and encouraged the Uihleins to add more products to the catalog the following year.

Uline has steadily grown and continues to be a family owned and run business. The product line has expanded to include industrial, packaging, shipping, material handling, retail and janitorial supplies, including over 1,550 shipping box sizes alone. The 788-page Uline catalog reaches businesses nationwide, offering 36,000 products with quick delivery. 


Today, with over 6,000 employees in North America, Uline has distribution centers in Chicago, IL; Minneapolis, MN; Allentown, PA; Los Angeles, CA; Atlanta, GA; Dallas, TX and Seattle, WA. We also have international facilities in Toronto, Edmonton and Vancouver Canada, along with Mexicali and Monterrey Mexico.


Uline is a drug-free workplace.

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