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CCBC Catering Worker

Sodexo Frontline Baltimore Full-Time
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Job Overview:

The Catering Service Worker will organize, set up and deliver requested catering services to specific requested location or conference room. Provide prompt and courteous service to all customers. Provide customers with efficient and attentive service while exceeding the customer’s expectations. The general responsibilities of the position include those listed below, but Sodexo may identify other responsibilities of the position. These responsibilities may differ among accounts, depending on business necessities and client requirements.

General Responsibilities:

  • Checks Catering ordering website, to review requested customer services to be delivered, food and services needed, dates and times.
  • Organizes each delivery timely, setting up all non-perishable items needed in advance.
  • Distributes needed food preparation requirements to each food department in advance.
  • Delivers requested food and beverage to the delivery location, setting up all food and beverage in a professional appearance and logical manner, ensuring all condiments and service ware are available as needed.
  • Ensures all services are cleaned up at the end of the meeting or requested pick-up time.
  • Ensures availability of any specialty linen, china and rental needs in advance.
  • Maintains organization of all daily and weekly services and associated needs, and communications with customers.
  • Maintains a clean and organized working environment and professional appearance.
  • Finalizes catering invoices and billing pertaining to delivered services.
  • May serve as a point of contact for the customers, booking catering, answering questions and potential planning for future service needs.
  • May assist with stocking food inventory.
  • May carry and distribute supplies and equipment.
  • May assist others in the preparation of foods and properly store food.
  • May be asked to respond to complaints regarding food or service.
  • May operate dishwasher or assist with washing dishes, glassware, silverware, utensils, pots and pans.
  • Attends all allergy and foodborne illness in-service training.
  • Complies with all Sodexo HACCP policies and procedures.
  • Reports all accidents and injuries in a timely manner.
  • Complies with all company safety and risk management policies and procedures.
  • Participates in regular safety meetings, safety training and hazard assessments.  
  • Attends training programs (classroom and virtual) as designated.
  • May perform other duties and responsibilities as assigned.

Job Qualifications:

Experience/Knowledge:

  • High School diploma, GED, or equivalent experience.
  • 0 to 1 year related experience.

Skills/Aptitude:

  • Presents self in a highly professional manner to others and understands that honesty and ethics are essential.
  • Ability to maintain a positive attitude.
  • Ability to communicate with co-workers and other departments with professionalism and respect.
  • Maintains a professional relationship with all coworkers, vendor representatives, supervisors, managers, customers, and client representatives.
  • Ability to use a computer.
  • Listens carefully to their customers’ orders, explains drink and food items, and makes menu recommendations.

License/Qualifications

Certifications: None.

General Qualifications:

  • Willingness to be open to learning and growing.
  • Maturity of judgment and behavior.
  • Maintains high standards for work areas and appearance.
  • Maintains a positive attitude.
  • Ability to work a flexible schedule helpful.
  • Must comply with any dress code requirements.
  • Must be able to work nights, weekends and some holidays.
  • Attends work and shows up for scheduled shift on time with satisfactory regularity.

Physical Requirements:

  • Close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus, with or without corrective lenses.
  • Significant walking or other means of mobility.
  • Ability to work in a standing position for long periods of time (up to 8 hours).
  • Ability to reach, bend, stoop, push and/or pull, and frequently lift up to 35 pounds and occasionally lift/move 40 pounds.

Working Conditions (may add additional conditions specific to defined work location):

  • Generally in an indoor setting; however, may supervise outside activities and events.
  • Varying schedule to include evenings, holidays, weekends and extended hours as business dictates.
  • While performing the duties of this job, the employee is primarily in a controlled, temperate environment; however, may be exposed to heat/cold during support of outside activities.
  • The noise level in the work environment is usually moderate to loud.

Other Details

Job Overview:
The Catering Lead will accurately and efficiently set up and deliver catering around campus via cart (walking) or golf cart. This position will also assist in preparation of food items to be served in catering. Catering includes Breakfast, Lunch, and Special Events. This position will assist in the Café when there is no catering. The general responsibilities of the position include those listed below, but Sodexo may identify other responsibilities of the position. These responsibilities may differ among accounts, depending on business necessities and client requirements. This is generally a Monday –Friday 8 AM-2 PM position.  Hours will change based on catering needs. This position may work some evenings for special events. This position may work a Saturday for a special event.  This is a part time position and comes with summers off, free meals and a flexible work schedule 

Skills required

Operate Cash Register
Washing
Cleaning
Buffets
Food Services
Sanitation
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Job ID: 2019-18027

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Founded in 1966 by Pierre Bellon in Marseilles, France, Sodexo is now the worldwide leader in Quality of Life services. For over 50 years, we have developed unique expertise, backed by nearly 420,000 employees in 80 countries across the globe.

In combining the diverse talents of our teams, Sodexo is the only company to integrate a complete offer of innovative services, based on over 100 professions. We develop, manage and deliver a unique array of On-site Services, Benefits & Rewards Services and Personal and Home Services for all our clients to improve the Quality of Life.

Our experiences with our over 75 million customers each and every day enable us to develop Quality of Life services that reinforce the well-being of individuals, improving their effectiveness and helping companies and organizations to improve performance…every day.

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