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Customer Service (Contract-to-Hire)

Aerotek Pinellas Park, FL Full-Time
$14.00/ hour
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Position: Customer Service Rep
Pay rate: $14/hr (50 cent - $1 raise upon being converted to a permanent employee)
Location: SAINT PETERSBURG, FL 33716
Estimated Start Date: 11/11
Duration: 3 month contract (potential for extension/full time employment)
Shift: M-F a shift between 10:00am - 6:30pm
Training: 4 to 6 weeks; M-F 8am - 5pm ((no time off allowed during training)
Job Responsibilities:

  • Inbound customer service calls regarding annuities and investments
  • Each representative will answer anywhere between 60 to 80 calls
  • All call will be inbound unless they need to follow back up with a specific customer but that will be a very rare situation
  • Average call time is 5 to 7 minutes depending on the call
  • The customer experience is most important than just getting through the call
  • Building rapport with the customer and taking care of their need on the call
  • Answering a variety of different annuity questions including beneficiary changes, values, status of distribution or other basic annuity questions

Qualifications:

  • At least 1-2 years customer service experience
  • Knowledge of annuities/investments
  • Strong job tenure (1-2 years in a position within the past 5 years)
  • Great communication skills and strong computer skills
  • Must pass typing and internet testing
  • High school diploma/GED




About Aerotek:

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.



The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call Phone number blocked - click to apply or email Email blocked - click to apply .com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.
 

Recommended skills

Computer Literacy
Client Rapport
Annuities
Communication
Typing
Customer Service

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Salary Details

This salary was provided in the Job Posting.
$14
Hourly Salary

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Customer Service (Contract-to-Hire)
$14.00/ hour
Estimated Salary: $70K
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Job ID: 6983534

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