PRN (On-Call) - Hours will vary.
The Route Service Representative (RSR) is the face of Diagnostic Laboratory of Oklahoma to the public, our customers and acts as an Ambassador for the company in everything he/she does. Everyday Excellence is a critical component in fulfilling this position requirement. This position performs day to day route operations by serving client needs with regard to properly tracking, sorting, storing and transporting patient specimens and other materials including but not limited to supplies and patient results.
Primary duty is to perform basic route services as required. Pick up specimens and verify, within established parameters, that the test requisitions have been filled out correctly and that the specimens have been submitted properly. Deliver specimens to designated laboratory/distribution site using appropriate handling, storage, and transportation methods, including the use of transport containers, dry ice, cold packs, etc., to maintain specimen integrity. Establish and maintain positive client relations. Complete and submit all administrative forms such as daily route logs, Client Concern forms, supply requisitions and
special transportation forms. Help with the packing of specimens for transport to the Core Laboratory. Maintain compliance with all safe driving regulations and vehicle maintenance procedures as established by government agencies and company policies. Adhere to DLO policies and procedures, including attendance, compliance and safety.
Required Experience: Proficient in verbal communication with internal and external contacts. Customer oriented with excellent interpersonal skills. Previous Medical Laboratory experience is a plus.
Special Requirement: Valid drivers license with a good driving record. Participates in growth and development of the department. Reflects the company’s values in all aspects of performance. Must be a team player. May be called upon to perform duties other than listed in job description. Overtime may be required with business needs