Housekeeping Coordinator

1. Organizing, filing, and supervising the maintenance of housekeeping department records, payroll, scheduling, and supporting the Housekeeping Management Team.
2. Assist in processing AM and PM room status reports.
3. Help supply uniforms, control expenses, and maintain inventory.
4. Assist guests in placing their guest room supply requests.
5. Provide communication between staff and management for an effective operation.
6. Provide friendly, courteous service in accordance with standard procedures.
7. Communicate with other departments throughout the hotel as necessary.
8. Monitor Hotsos and emails throughout the day.
9. Print and go over traces emails and reports from Opera to assign to the runner.
10. Ensure all open calls in Hotsos have been dispatched and completed within 20 minutes.
11. Complete follow-up calls with guests.
12. Dispatch all queue, group rooms, and VIP rooms to all supervisors.
13. Ensure chemical bottles/amenity baskets are filled according to the department needs.
14. Ensure all collateral and amenities are available for the PM shift.

Hourly rate: $32.99

Location: New York Palace-NY002

1. At least 2 years previous high volume administrative experience.
2. At least 2 years customer service experience.
3. Ability to prioritize.
4. Must have excellent verbal and written communication skills.
5. Must be detail-oriented.
6. Must be proficient in Microsoft Office.
7. Must be proactive, flexible, able to meet deadlines, and work under pressure.
8. Previous housekeeping experience at a luxury hotel is a plus.