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Dependency Case Manager

Eckerd Connects Largo Full-Time
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About Eckerd Connects

Family has always been at the heart of Eckerd Connects. When we were founded in 1968 by Jack and Ruth Eckerd, the legendary power couple was often asked what motivated them to start a non-profit in rural Florida. Their answer was always the same, “It’s the kids.”

Today those words still hold true – but much like other families, ours has grown. Nearly five decades later with a presence in 20 states, our family of services has expanded to include foster care, adoption, workforce development, aid for the homeless, transitional services for troubled youth, and so much more.

Do you want to work for an organization that makes a Lasting Impact on children, youth, and families?
Working at Eckerd is satisfying, challenging, and makes a real difference in people's lives. We are where you can achieve professional growth with personal fulfillment. We are where you can connect people to making a lifesaving impact.

Eckerd wants your career to be as rewarding as possible. We provide our employees with numerous opportunities for growth, education, advancement, and the chance to contribute to business objectives. We offer competitive salaries and an excellent comprehensive benefits package including:

• Health, Dental and Vision Insurance
• Group Term Life and AD&D Insurance
• Voluntary term life insurance
• Paid short-term and long-term disability
• Professional group liability insurance
• 19 days of Paid Time Off the first year
• 8 paid holidays
• Flexible spending accounts
• Retirement savings plan with employer match up to 5%
• Mileage reimbursement
• Cell phone plan discounts
• Employee Assistance Program (EAP)
• Employee Referral Program
• Flexible work schedules
• Employee Wellness/Well-Being program

Position Concept
This is a professional position, responsible for providing direct case management services to children, birth families, foster families and primary caregiver(s) in the home setting, day care, preschool, and/or school to ensure they receive services appropriate to their needs, and continuity of care focused on resolving or preventing the issues of child abuse or neglect. The Case Manager provides assessment, planning, linkage, coordination, monitoring, evaluation and advocacy to the child, family, foster family and primary caregiver. The Case Manager works as a team member with a therapist, foster parents, primary caregiver, guardian ad litem and other appropriate professionals. The Case Manager will develop, strengthen and maintain a direct working relationship with mental health professionals, community agencies and the child’s own support system

Essential Functions

  • Manage caseload of youth and families; provide recommendations to reunite the family, terminate parental rights, remove child from family, and close cases when appropriate according to Agency and/or CBC policy and procedures.
  • Identify strengths, limitations, risk factors, and needs, and to refer and coordinate the provision of concrete services to the child, primary caregiver, and biological families of children.
  • Complete all non-clinical intake paperwork for case management services according to Agency and CBC policy and procedure, including but not limited to appropriate releases of information, confidentiality form, case plan, Non-Clinical Assessment/Case Management Assessment, updated case plans and child communication form. This includes the gathering of historical and relevant background information, past records (medical, school and legal, etc.) for the preparation of a Life Book, case file, and court.
  • Provide a written assessment of each family, a case plan, provide case plan updates, and family support plans. Monitor and review case plans on a monthly basis with team members and properly file changes in the case plan in advance with the court and the case file.
  • Maintain face-to-face and telephone contact with each of the assigned eligible children/families in the foster home, primary residence of the child and/or family, school, day care, preschool or any appropriate setting (one face-to-face must take place in the home every 30 days). In cases where children are out of the area and/or have existing case management services/Courtesy Supervision in place, the need for, type, and frequency of contacts by the Case Manager will be made on a case-by-case basis by the team and Team Leader.
  • Prepare and present initial case plans to appropriate parties within 30 days of the child coming into care.
  • Track dates and attend court with prepared documentation. Assist with notification of all appropriate parties to attend court and all appropriate staffing.
  • Arrange visitation schedule structured upon the completed visitation plan with input from the appropriate parties, supervise visitations and document observations as appropriate.
  • Notify the biological parents of any changes in status, placement, medical & clinical treatment, etc., relative to the child.
  • Assist the primary caregiver(s) and/or foster family in implementing tasks and activities according to the case plan.
  • Provide on-going support to the primary caregiver(s) and/or foster family to assist the family in providing a safe and secure home environment for the child.
  • Intervene and assist Agency/CBC staff in crisis situations.
  • Refer the child, as appropriate, for medical care, including developmental, psychiatric, medical evaluations, treatment, etc.
  • Assist in the provision of appropriate information when applicable and accompany children to appointments, as necessary, to report progress or lack thereof.
  • Abide by Incident Reporting policy and procedures as applicable.
  • Develop and maintain appropriate documentation and concurrent planning in accordance with Agency and/or CBC policy and procedures.
  • Participate in on-call system per Agency and/or Project policy and procedures.
  • Attend and participate in staffing reviews, administrative reviews/staffing, judicial reviews, permanency staffing, school staffing, CPT staffing, meetings, etc.
  • Maintain established caseload productivity requirements. Maintain established standards for direct client contact.
  • Maintain client confidentiality according to established policies, federal and state statutes, as evidenced by obtaining needed releases of information and maintaining updated releases of information.
  • Provide complete documentation for services rendered within established time frames, including daily log, progress notes, assessments and case plans, and other required documentation.
  • Complete assigned paperwork in compliance with standards, including time sheets, mileage logs, leave requests, clients’ records, client appointments and management information system.
  • Provide quality services to clients and families as evidenced by assessment of services and the quality improvement system.
  • Complete CBC care forms within established time lines.

Position Specifications
Education: Bachelor’s Degree from an accredited university in the area of psychology, social work, or other related human service field required; Must be eligible for child welfare certification within one year of employment. Preference will be given to candidates with a background in trauma informed care. Must complete the required minimum continuing education/training per CBC policy for continued certification
Experience: One year experience working with children who have family, educational, or emotional disturbance issues preferred.
Skills: Ability to practice all Eckerd Connects policies and procedures related to privacy and security practices cited in the Health Insurance Portability and Privacy Act (HIPPA) applicable to my program and position; Excellent verbal and written communication skills; Public speaking skills; Must be highly motivated and self-directed. Knowledge of community resources, service referrals and linkage, and child development; including physical, mental, emotional and cultural and ethnicity issues required. Ability to work under stressful situations with poise; Must attend relevant skills-enhancement training and demonstrate required program specific knowledge. Must be computer literate. Detail and organizational skills critical. Time management skills necessary to accomplish this position.
Physical Demands: Ability to regularly lift/move up to 25 pounds; Ability to work irregular schedule as required to complete work assignments successfully; Must have reliable transportation & ability to use personal car to transport clients. There may be potential exposure to clients that may exhibit physically and/or verbally aggressive behaviors. There may be potential exposure to communicable diseases. Be familiar with the facility’s fire prevention/first aid equipment, evacuation routes, exposure control and disaster plans. Maintain client and staff contact information and evacuation plan in the event of a natural disaster and must have availability for contact for self during a natural disaster. Must be free of communicable disease as defined by the appropriate state and to the extent that knowledge is attainable under the law.
Other: Must have appropriate and valid state driver’s license. Must meet state criminal background check requirements.

 

Recommended skills

Case Management
Intake
Social Work
Assessments
Mental Health
Child Development
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