Salesforce Business Analyst

Job Details

Level
Experienced

Job Location
Beshenich Muir Associates LLC BMA Corporate Office - Huntsville, AL

Remote Type
Optional Work from Home

Position Type
Part Time

Education Level
Associate Degree

Travel Percentage
None

Job Shift
Day

Job Category
Professional Services

Description

Job Summary

BMA is seeking a Salesforce Business Analyst.

• Led discovery workshops; facilitated meetings with large and remote audiences; developed and delivered solution presentations; and led prototype demonstrations.
• Identify Stakeholders, process pain points and gaps, analyze and decompose complex business information, and recommend best practices.
• Perform business process modeling (both current and future state), basic technical architecture diagramming, detailed functional requirements, and, when needed, detailed design documents.
• Worked closely with the business team to perform a detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of Salesforce.com (SFDC)
• Implemented the Salesforce.com Web to lead functionality to create Leads in SFDC
• Previous experience as a business analyst or systems analyst on a large software application implementation project, including driving SFDC/CRM adoption.
• Be able to work in a fast-paced, complex, collaborative team environment and have proven ability to successfully juggle multiple projects, deliverables, and deadlines at once.

Clearance Requirements

Required Skills & Certifications

• 8+ years of experience working as an IT Business Analyst
• 3+ years of experience as a Salesforce Business Analyst
• Must have experience creating user stories.
• Experience developing AS-IS and TO-BE business process flows is required.
• Must have strong customer service skills.
• Must have in-depth knowledge of business re-engineering principles and processes to identify, capture, and translate business requirements.
• Must have excellent verbal and written communication skills, including presentation, facilitation, and coordination skills.
• Salesforce certifications are a plus.
• Strong communication and presentation skills
• Bachelor's degree minimum

Benefits

• Medical Benefits (Health, Dental, Vision, STD, LTD)
• Health Savings Account
• 401K Company Match up to 6%
• Profit Sharing

Other Duties

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

AAP & EEO Statement

Beshenich Muir & Associates, LLC (BMA) is an Equal opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, religious creed, gender, sexual orientation, gender identity, gender expression, transgender, pregnancy, marital status, national origin, ancestry, citizenship status, age, disability, protected Veteran Status, genetics or any other characteristics protected by applicable Federal, State, or Local Law.