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UX Research Specialist

Lennar Homes Houston Full-Time
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UX Research Specialist

This UX Research Specialist position requires in-depth knowledge of UX best practices, UX qualitative and quantitate research methods, and report writing. The ideal candidate will be driven by the desire to be a user advocate, be passionate about creating products that are intuitive and enjoy the ability to use their strengths in multiple disciplines without any bias and ego. #CB


  • Research customers personas and investigate buyer behavior
  • Plan, conduct, evaluate and report traditional marketing A/B testing
  • Apply hands-on qualitative and quantitative research methods based on the type of the project
  • Proactively develop A/B test and usability test plans, usability test scripts, scenarios, user interviews, heuristic reviews, across all digital channels to determine ease-of-use and comprehension of designs and ideas
  • Apply end-to-end experience with all aspects of the user research lifecycle (Defining KPIs, study design, content, recruiting, scheduling, moderation, analysis, reporting, and communicating)
  • Collect, analyze, present and actionable feedback from customers generated during research, user testing and A/B testing
  • Influence design and product owner decisions based on UX best practices, design principles and test results
  • Regularly formulate and appropriately test hypotheses against data and customer feedback
  • Work closely with UX Manager, UX Writer, UI Designer and Data Analysts to integrate UX research methods


  • 3+ years of experience in User Experience, Human Factors, Interaction Design, or related discipline
  • Degree in Psychology, Human Computer Interaction, Human Factors Engineering, Cognitive Sciences, or related discipline
  • Strong understanding of user-centered design and design thinking
  • In-depth understanding of qualitative and quantitative research methods, research plan and reporting
  • Working knowledge of behavioral analysis and statistics
  • Skills in Axure RP prototyping tool is a plus
  • Strong organizational skills and the ability to label, classify and intelligently build flows and wireframes for complex computer applications are a plus
  • Ability to establish priorities, work independently, and proceed with objectives without supervision
  • Excellent written and verbal communication skills

Recommended skills

Usability Testing
Scrum (Software Development)
Persona (User Experience)
User Experience
User Centered Design


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Job ID: 2019-11672


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