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  • La Crosse, WI

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LHI Clinical Support Coordinator - HRT - La Crosse, WI

UnitedHealth Group • La Crosse, WI

Posted 12 days ago

Job Snapshot

Healthcare - Health Services
Health Care

Job Description

Let's talk about meaningful work. UnitedHealth Group is always looking for new ways to improve our ability to deliver high-quality care. As part of our clinical support team, you'll help make every contact informative, productive and positive for our members and providers. You'll have a chance to do live outreach, educating members about program benefits and services while also helping to manage member cases. It's truly an opportunity to make an impact on a huge scale.

The Clinical Support Coordinator - HRT will perform reviews of military and occupational health medical assessments, documentation, and laboratory / diagnostics findings within the scope of their clinical knowledge. Will actively assist in the management and prioritization of the aforementioned medical assessments to assure the department meets or exceeds contractual requirements. Completion of MedNet generated tasks and data entry of medical information into external customer databases. Assist with writing and maintaining documents for the department to include departmental policy, work instructions, standard operating procedures and reference materials.  Communicate with a diverse group of people/disciplines while serving as a point of contact for internal and external entities.  Manage and prioritize task work volume to meet or exceed contractual requirements.


  • HS Diploma/GED

  • Ability to work 8am - 5pm Monday - Friday

  • Vocational or Technical Training/Education in a Medical related field such as Medical Assistant, LPN, Health Information Technology (HIT), EMT, Medic, Corpsman, completion of the LHI Clinical Upskilling course, or the completion of the following course work: Anatomy and Physiology, Medical Terminology, Human Body Systems, and Common Diseases (or in lieu of Human Body Systems and Common Diseases, the course Human Diseases for Health Professionals will satisfy those class requirements)

  • Knowledge of healthcare documentation and medical, behavioral, psychological terminology

  • Requires the use of standard office equipment to include scanner, copier, fax machine, and printer

  • Proficient in Microsoft Word (create, copy, edit, send, and save document) 


  • Proficient in Microsoft Excel (create, copy, edit, and save spreadsheets)

  • Proficient in Microsoft Outlook (send emails, update calendar)

  • Familiarity with a variety of military and veteran health and readiness assessments

  • National Career Readiness Certificate 

  • Database experience 
Soft Skills:
  • Must possess excellent written, verbal and interpersonal communication skills, as well as multi-tasking and teamwork skills
  • Ability to perform detailed work with a high degree of accuracy
  • Must be able to implement problem solving skills to
    facilitate timely completion of examination reviews for a wide range of
    medical concerns

Careers with LHI. Our focus is simple. We're innovators in cost-effective health care management. And when you join our team, you'll be a partner in impacting the lives of our customers, and employees. We've joined OptumHealth, part of the UnitedHealth Group family of companies, and our mission is to help the health system work better for everyone. We're located on the banks of the beautiful Mississippi River in La Crosse, Wis., with a satellite office in Chicago and remote employees throughout the United States. We're supported by a national network of more than 25,000 medical and dental providers. Simply put, together we work toward a healthier tomorrow for everyone. Our team members are selected for their dedication and mission-driven focus. For you, that means one incredible team and a singular opportunity to do your life's best work.SM

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Keywords: PHA, medial, behavioral health, MA, LPN, EMT, healthcare, psychological, military, veteran

Job ID: 2551_771057
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