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Clinical Liason

Maxim Healthcare Services Phoenix Full-Time
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Performs therapeutic services including assessment, counseling and case management of assigned behavioral health patients


  • Provides individual and group counseling
  • Serves as primary contact/clinical liaison to patients and patient’s families to ensure delivery of effective and appropriate treatment in accordance with established plan of care
  • Reviews charts of assigned patients to determine appropriate referral services based on recommended treatment plan
  • Facilitates, schedules and/or participates in clinical team meetings to monitor patient progress against goals; updates progress notes in Claim Track and patient chart of all patient contacts within established timeframe
  • Collaborates with patient, family members and other involved parties to assess barriers to attainment of goals and/or resources
  • Monitors eligibility status with AHCCCS; initiates action to re-instate eligibility to ensure continuity of treatment
  • Responds to emergency and/or crisis situations; contacts appropriate individuals and/or agencies to ensure appropriate intervention and actions to optimize patient safety; refers difficult and/or high risk cases to Team Lead as needed
  • Works closely and cooperatively with Child Protective Services, Tribal Social Service and courts acting as point of contact for communication/coordination of care between providers
  • Manages and oversees care coordination of assigned case load to ensure delivery of all covered services identified for continuity of care across all levels of care and involved providers
  • Develops and implements transition, discharge and aftercare plans of assigned patients
  • Performs Behavioral Health assessment of patient, develops treatment/service plan to meet determined care needs; revises care plan as appropriate
  • Investigates and follows up on patient complaints to ensure timely response and/or appropriate resolution to concerns/issues
  • Identifies appropriate community resources and performs follow up as appropriate
  • Conducts patient visits to monitor progress and determine suitability of environment for successful treatment outcomes
  • Provides community outreach and coordinates with other agencies and community resources
  • Documents all client contact and case activity in the clinical record within established timeframes
  • Participates in departmental orientation, on the job training and quality assurance programs/initiatives
  • Participates in a variety of department and hospital educational programs to maintain current skill and competency levels; identifies and discusses performance or training needs with Supervisor


  • Bachelor’s degree in Counseling, Social Work or closely related field; equivalent combination of education and experience; Master’s degree preferred
  • Current State of Arizona license in behavioral health field (LPC, LAC, LCSW, LMSW, LISAC, LASAC)
  • Must have at least 2 years previous case management experience
  • Current valid State of Arizona driver’s license
At Maxim Healthcare Services, we firmly believe that our employees are the heartbeat of our organization and we are happy to offer the following benefits:
  • Competitive pay & weekly paychecks
  • Health, dental, vision, and life insurance
  • 401(k) savings plan
  • Awards and recognition programs 
*Benefit eligibility is dependent on employment status. 

Maxim Healthcare Services is a leading provider of home healthcare, medical-related staffing, travel nursing, and population health and wellness services across the United States. As an established community partner, we have been making a difference in the lives of our employees, caregivers, and patients for more than 30 years. Our commitment to customer service, improving patient care, and staffing experienced healthcare professionals has paved the way for many rewarding career opportunities in the healthcare industry.  

Maxim Healthcare Services, Inc. is an Affirmative Action/Equal Opportunity Employer

Recommended skills

Case Management
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Job ID: 452226


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