Accounts Receivable Clerk

JOB SUMMARY
Perform accounting and clerical tasks related to the efficient maintenance and processing of accounts receivable transactions. This position is responsible for contacting customers for account setup process, purchase orders, and initial introduction; verifying customer invoices for accuracy and sending out to the customers; processing customer payments through checks, credit card, cash, and ACH Direct Deposit; contacting customer by phone, email, and by written letter for payment status of their account balances and past due invoices; and verifying and reconciling invoices and accounts receivable to the general ledger. This includes building positive relationships with co-workers, customers and vendors while meeting the standards of our mission, vision and values.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
Include the following but are not limited to the job specifications contained herein. Additional duties or job functions that can be performed may be required as deemed necessary by your immediate supervisor, Controller or the President.

RESPONSIBILITIES:

• Reconcile processed work by verifying entries and comparing system reports to balances.
• Review customer invoices for accuracy (including sales tax) and any potential issues.
• Monitor customer accounts by reviewing accounts receivable aging reports; verify federal ID numbers and tax exempt status for each customer; monitor potential collection issues and release customer orders on hold per company guidelines.
• Maintain accounting ledgers by verifying and posting account transactions.
• Verify customer accounts by reconciling monthly aging and other reports to the general ledger.
• Maintain updated customer files and records, including credit card information.
• Initiate verbal and/or written communication to customers who have a past due balance.
• Manage the collection process with past due customer accounts to include preparing all documentation for legal or other collection agencies.
• Verify transactions comply with financial policies and procedures.
• Work with and support each department manager to identify customer billing complaints and possible resolutions to either collect or revise customer receivables.
• Assist in monthly closings.
• Assist in other areas of accounting and office roles as needed.
• Prepare analysis of accounts as required.
• Send customer statements.
• Familiarize yourself with our chart of accounts and the general ledger.
• Receive and monitor bank transactions to include wire-in and ACH deposits. Track activity between bank accounts for these transactions.
• Provide supporting documentation for audits.
• Act in a professional manner and provide superior customer service.
• Responsible for seeking educational opportunities and self-improvement for personal growth and development.
• Follow all company operating and process procedures.

TYPICAL WORK SCHEDULE: The typical work schedule is as follows: Monday through Friday 8 am to 5 pm.
EDUCATION REQUIREMENTS
Two (2) year college degree with a high-level of business acumen or Four (4) year college degree in related field or equivalent experience required.