Icon hamburger
Customer Service in Greenback,Tennessee
Apply to this job.
Think you're the perfect candidate?
Apply on company site

You’re being taken to an external site to apply.

Enter your email below to receive job recommendations for similar positions.

Software Technical Support Representative

U.S.Bank Knoxville Full-Time
Apply on company site

Provides quality support to users by responding to end user inquiries and resolving problems associated with telecommunications networks, computer hardware and core business applications. Isolates problem source and works with the internal telecommunications, system operations, application development and vendors to resolve problems. Follows up with users to ensure problem resolution. Develops and maintains documentation of all activities.

Basic Qualifications
- High school diploma or equivalent
- Six months to one year of experience in the telecommunications or applications programming field or job related experience

Preferred Skills/Experience
- Proficient computer navigation skills using a variety of software packages including Microsoft Office applications
- Basic knowledge and understanding of the technical aspects of telecommunications equipment, systems and vendor capabilities
- Ability to manage multiple tasks/projects and deadlines simultaneously
- Good verbal and written communications skills

Skills required

Phone Support
Nice (Unix Utility)
Apply to this job.
Think you're the perfect candidate?
Apply on company site

Job ID: 190015648


For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.

By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.