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  • Duluth, MN

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Billing Representative - Duluth, MN

UnitedHealth Group • Duluth, MN

Posted 16 days ago

Job Snapshot

Full-Time
Healthcare - Health Services
Health Care

Job Description

Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work.SM

Positions in this function interact with customers gathering support data to ensure invoice accuracy and also work through specific billing discrepancies. Provide input to policies, systems, methods, and procedures for the effective management and control of the premium billing function. Educate customers regarding the availability of receiving invoices and remitting payments through online applications. Monitor outstanding balances and take appropriate actions to ensure clients pay as billed. Manage the preparation of invoices and complete reconciliation of billing with accounts receivables. May also include quality assurance and audit of billing activities.

Primary Responsibilities:
  • Interact with customers gathering support data to ensure invoice accuracy and also work through specific billing discrepancies
  • Provide input to policies, systems, methods, and procedures for the effective management and control of the premium billing function
  • Educate customers regarding the availability of receiving invoices and remitting payments through online applications
  • Monitor outstanding balances and take appropriate actions to ensure clients pay as billed
  • Manage the preparation of invoices and complete reconciliation of billing with accounts receivables
  • May also include quality assurance and audit of billing activities

Required Qualifications:
  • High School Diploma / GED or higher
  • 1+ years of customer service experience analyzing and solving customer problems, OR 1+ year of experience in an office setting environment using the telephone and computer as the primary instruments to perform job duties
  • Familiarity with computer and Windows PC applications, which includes the ability to learn new and complex computer system applications
  • Experience with Word and Excel (Create documents, utilizing templates, saving documents, basic formatting)
Preferred Qualifications:
  • Customer Service experience
  • Associate's or higher in Business or Accounting
Physical Requirements and Work Environment:
  • Frequent speaking, listening using a headset, sitting, use of hands/fingers across keyboard or mouse, handling other objects, long periods working at a computer
  • Service center environment with moderate noise level due to Representatives talking, computers, printers, and floor activity
This position may require additional access approvals inclusive of extended background verifications post hire.

Taking care of business at UnitedHealth Group translates to more meaning and impact as you help improve the lives of millions. Join us. Learn more about how you can start doing your life's best work.SM

Careers with UnitedHealthcare. Let's talk about opportunity. Start with a Fortune 6 organization that's serving more than 85 million people already and building the industry's singular reputation for bold ideas and impeccable execution. Now, add your energy, your passion for excellence, your near-obsession with driving change for the better. Get the picture? UnitedHealthcare is serving employers and individuals, states and communities, military families and veterans where ever they're found across the globe. We bring them the resources of an industry leader and a commitment to improve their lives that's second to none. This is no small opportunity. It's where you can do your life's best work.SM
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
 
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Keywords:  billing, claims, medical claims, healthcare claims,  office, UnitedHealth Group, Optum,  training class, customer service representative, customer service, CSR, Data Entry, adjustments, phone support


Job ID: 2551_804971
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