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Data Entry in Placerville,California
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Call Center Representative

Nesco Resource Rancho Cordova Full-Time
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Job Description:


  • Responds to customer phone inquiries in a prompt, courteous and concise manner.

  • Provides callers with an unbiased information to assist customers with application and eligibility requirements.

  • Accesses, reads, and interprets customers and provider data elements within customer's application.

  • Performs accurately all data entry functions to reflect customer activity/transactions.

  • Answers customer questions and assists in problem resolution.

  • Assists customers in the enrollment process.

  • Documents all customer encounters in clear and concise logs.




Job Requirements:


  • High school diploma, GED, or equivalent certification; other combinations of education and experience will be considered.

  • Experience in data entry, call center, customer service, or retail.

  • Ability to perform comfortably in a fast-paced, deadline-oriented work environment; ability to successfully execute many complex tasks simultaneously.

 

Skills required

Customer Service
Assist Individual
Telephone Skills
Update Customer Information
Take Customer Order
Utilize Questioning Skill

Location

About the company

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$37K
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Call Center Representative
Estimated Salary: $64K
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Job ID: 19-24645

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Nesco Resource is one of the leading national staffing and employment agencies offering services in temporary staffing, direct hire, and host of other staffing and recruiting solutions. Through its branch office network, Nesco Resource offers clients and employees services ranging from Temporary Staffing, Permanent Placement, Recruitment Process Outsourcing, Onsite Management Services and more. Nesco Resource is an employment agency with dedicated offices supporting Engineering & IT, Clerical & Light Industrial, and Accounting & Finance specialties. Whether you're one of the thousands of people we've helped find a job or a company that we've helped find talent, we're working every day for you to match top talent with great opportunities.

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