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Transportation/Logistics Support Specialist job in Atlanta at Experis

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Transportation/Logistics Support Specialist at Experis

Transportation/Logistics Support Specialist

Experis Atlanta, GA Contractor
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Transportation/Logistics Support Specialist

6-11 month contract

Remote - USA

*Eastern time zone preferred

Overview:

Our high profile client in the eCommerce industry is seeking a Support Specialist with transportation and/or logistics background for this 6-11 month remote contract assignment. An ideal candidate has a background in transportation and excellent data driven problem resolution skills. This job will require exceptional communication skills while having the ability to work independently in a high pressure environment. The Support Specialist will review support requests from Intermodal Procurement team and address their questions within stipulated SLA.

Specifically the support specialist will:

  • Pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed
  • Identify and eliminate root causes of defects in order to drive efficiency in the Company's transportation operations
  • Continual, tactical communication with external customers (Carriers, Vendors/Suppliers) and internal customers
  • Route questions to the appropriate groups within Company
  • Ensure the appropriate decision is reached on each request
  • Be able to work cross-functionally to communicate problems, solutions and implementation plans

Job Qualifications:

  • Comfortable handling a high volume of work on a daily basis
  • Must have strong MS Excel skills
  • Diligent work ethic
  • Strong attention to detail
  • Self-starter and ability to work independently
  • Excellent communication, both verbal and written as you will be required
  • SQL experience helpful, not required
  • Transportation and/or logistics experience helpful

Recommended Skills

  • Attention To Detail
  • Databases
  • E Commerce
  • Hardworking And Dedicated
  • Logistics Operations
  • Microsoft Excel
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