Comfort Products Distributing is your one stop location for the best equipment brands, aftermarket parts and supplies and HVAC expertise in the industry. We are part of Carrier Enterprise, the largest HVAC Distribution network in North America and are the largest in the Midwest. With many locations to serve you and more on the way, we are where you need us.
We currently have an exciting opportunity for an experienced Technical Support Representative in Omaha, NE.
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As a Customer Assurance Representative selected candidate will deliver post-sales technical support and training of HVAC products to customers and distributors of existing products or supplemental sales. Provide technical training on products as needed and handle high call volume of customer calls in a call center environment. Some overnight travel in assigned territory will be required.
Generate strong partnership relationships with sales
Ability to manage multiple priorities
Build strong relationships with internal and external stakeholders
Exceptional communication skills
Proficiency with Microsoft Office applications
Solid understanding of HVAC industry from sales, installation and service views.
Proficient in Conflict resolution
Ability to perform technical training to large audiences.
AA/AS degree or Technical School Training w/ 5-10+ years experience required
BA / BS degree with 2 - 5+ years experience, preferred
Carrier Enterprise is an Equal Opportunity Employer