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Mrm69v6hyj3yb0gch4y

HVAC Technical Support Rep

Carrier Enterprise Omaha Full-Time
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Comfort Products Distributing is your one stop location for the best equipment brands, aftermarket parts and supplies and HVAC expertise in the industry. We are part of Carrier Enterprise, the largest HVAC Distribution network in North America and are the largest in the Midwest. With many locations to serve you and more on the way, we are where you need us.

We currently have an exciting opportunity for an experienced Technical Support Representative in Omaha, NE.

Company Website: URL blocked - click to apply

URL blocked - click to apply

Job Responsibilities

As a Customer Assurance Representative selected candidate will deliver post-sales technical support and training of HVAC products to customers and distributors of existing products or supplemental sales. Provide technical training on products as needed and handle high call volume of customer calls in a call center environment. Some overnight travel in assigned territory will be required.

Requirements
Generate strong partnership relationships with sales
Ability to manage multiple priorities
Build strong relationships with internal and external stakeholders
Exceptional communication skills
Proficiency with Microsoft Office applications

Solid understanding of HVAC industry from sales, installation and service views.

Proficient in Conflict resolution

Ability to perform technical training to large audiences.

Professional Personality

Education

AA/AS degree or Technical School Training w/ 5-10+ years experience required

BA / BS degree with 2 - 5+ years experience, preferred

Additional Information
Carrier Enterprise is an Equal Opportunity Employer

 

Recommended skills

Distributors
Communication
Distribution (Business)
Technical Support
Technical Training
Installations (Manual/Mechanical)
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Job ID: 3760

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Carrier Enterprise (CE) is a subsidiary of the largest independent HVAC/R distribution company in the world, Watsco, Inc. CE proudly distributes the Carrier, Bryant, Payne and Gree brands of HVAC equipment, as well as a full-line of aftermarket parts, supplies, and accessories. CE has over 150 locations throughout 28 states, Puerto Rico, the Caribbean, and Latin America.

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