BASIC FUNCTION OF JOB
The Enterprise Software Account Representative (ESAR) is responsible for preparing, monitoring, and supporting the quoting process. This involves, but is not limited to: mailbox management, report generation, pre-qualification of accounts, product pricing, research, configuration and product information.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Essential Functions of the Job:
Prepare, manage and submit sales quotes accurately into the appropriate quote entry system.
Manage pricing (agreement manager, contract module) and work with vendors on special pricing.
Tracks the bid results (win/loss) including detailed information from the sales team of reasons for win/loss to improve future bids with regard to the pricing and proposal process
Maximize margins on all opportunities by utilizing contract vehicles
Provide data solutions, and guidance on pricing, quoting and ordering
Develop and maintain the consolidated bill of material per RFP instructions
May also maintain and manage proposal archives to ensure consistency
Ensure all federal regulations are following when submitting quotes
All other assigned duties
Education and/or Experience
High School diploma (Bachelors preferred) and up to two years of related experience in quoting preparation in a public sector sales environment within High Tech Industry preferred as well as experience managing and delivering quotes on short time lines
KNOWLEDGE, SKILLS AND ABILITIES
Ability to effectively present information and respond to questions from groups of managers, clients, other teammates needed. Strong communication (verbal and written), organization, and time management skills required. Solid problem solving and consultative skills a must. Must possess basic computer knowledge, be self-driven, motivated and results-oriented. Able to build relationships and quickly develop trust with clients, as well as internal personnel, needed. Must be able to solve problems thoroughly and work well under pressure. Must be able to adhere to tight service level agreements (SLAs) and be able to multi-task effectively.
Customer Relationship Management