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Admin Assistant / Customer Service

PrideStaff Mission Viejo, CA Full-Time
$17.00 - $20.00 / hour
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A manufacturer in Mission Viejo is looking for a Customer Service Representative. The ideal person will have a strong customer service background with excellent administrative skills…. someone that works well with teams and upper-level management   This is a temp-to-hire position, Monday through Friday, 8AM - 5PM. The pay ranges between $17 to $20/hour, based on experience. 


Some of the job responsibilities include:

  • Process customer orders, order changes, quote requests, and sample requests according to established department policies and procedures in a timely manner
  • Provide timely and accurate information to incoming customer orders, and requests
  • Manage customer communication by informing actions and feedback to the team effectively and responding to customers with excellent service
  • Work closely with sales, production, shipping and accounting department daily
  • Maintain a high level of professionalism with customers and co-workers
  • Send commercial invoices to customers weekly

Qualifications

  • Proficient in MS Office, Word, Excel, and Outlook
  • Previous customer service experience
  • Able to work independently and is self-directed
  • Strong email and phone etiquette
  • Excellent communication skills
  • Organized and detail-oriented
  • Experience with an ERP system is a plus!

Recommended skills

Microsoft Excel
Professional Attitude
Self Motivation
Customer Communications Management
Enterprise Resource Planning
Attention To Detail

Location

Salary Details

This salary was provided in the Job Posting.
$17-$20
Hourly Salary

Career Path

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Admin Assistant / Customer Service
$17.00 - $20.00 / hour
Estimated Salary: $70K
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Job ID: BHJOB858_379459

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