LOCATION: Warren, MA,; San Diego, CA or Mayport, FL
DIRECT REPORTING: Aftermarket Manager
FUNCTIONAL REPORTING: Defense Sales
Develops and manages sales activities with prospective and existing direct customer accounts within the defense market. Responsible for sale of pumps, valves, actuators, controls and systems ensuring customers are informed of new and existing products, features and benefits, prices available support systems and services. Develops long-term relationships with key customer accounts. Acts as “voice of the customer” to the organization. Meets established sales quotas by driving business levels into the direct channel. Handles large major accounts whose requirements may be complex, technical, and have long-term completion
Calls on management representatives such as engineers, architects, or other professional and technical personnel at shipyards, OEM’s, and other establishments, to influence prospective clients of desirability and practicability of products or services offered.
Manages waterfront customers located primarily in San Diego, CA, Norfolk, VA and Mayport, FL
Focus on Parts, Repair and Service
Manage and schedule field technicians
Quotes products, prices and terms & conditions based on the defense industry requirements
Coordinates with techs and customers to obtain documents necessary to process invoices
Coordinates and helps manage factory repairs supporting waterfront customers to meet schedules
Works closely with Engineering on upgrades and back fits
Provides technical services to clients relating to use, operation, and maintenance of equipment.
Investigates and resolves customer problems with deliveries.
Reviews specifications, drawings, plans, and other customer documents to develop and prepare proposals and quotations.
Proposes changes and/or upgrades in equipment, processes, or use of materials or services which would result in cost savings or improvement in customer operations.
Develops sales or service proposals and/or contracts for products or services.
Performs project management functions for major contracts including contract review and dissemination of flow down requirements, tracking of progress and document submittals
Works in a “customer-centric team” concept to build customers solutions
Works with Product Support and Customer care teams to keep account activities up to date.
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CIRCOR International (NYSE: CIR) designs, manufactures and markets valves and other highly engineered products and sub-systems used in the energy, aerospace and industrial markets.
Culture focused on talent and continuous improvement
Global presence that operates primary manufacturing facilities located in the United States, Canada, Western Europe, Morocco, India, Brazil and the People's Republic of China
Comprised of 2 reporting segments: Energy and Aerospace & Defense
Products sold through over 950 distributors
Service over 7,000 customers in 100+ countries around the world
Primary objective is to enhance shareholder value through profitable growth of our diversified, multi-national company utilizing the CIRCOR Business System
As our global infrastructure continues to evolve, we are committed to accelerating the growth of our businesses, our customers' businesses, the infrastructure markets we serve, and our peers every day.
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