The eRx Medical Assistant (MA) will process electronic prescription refills and prior authorizations to support provider tasks and phone calls from patients.
REQUIRED: Demonstrates effective communication and interpersonal skills towards patients of different age categories. Models sensitivity to patients, including effective telephone and verbal communication in emergency situations. Demonstrates effective good oral/writing skills. Must demonstrate and maintain current knowledge and skills in providing appropriate care/contact for patients from neonate to geriatric. Must possess excellent customer relations skills avoiding antagonism, conflicts and undue anxiety. Must possess keyboard/computer skills. Frederick Health values and promotes a diverse workforce. Multi-lingual applicants are encouraged to apply. CPR certification required within 90 days of employment.
PERFERRED: Medical Assistant certification and physician office experience.
HOURS: Mon-Fri, 8am-5pm; may have occasional weekend coverage
SIGN-ON BONUS: Up to $750 for eligible candidates
- Computer Keyboards
- Customer Relationship Management
- Interpersonal Skills