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Customer Service Representative

OfficeTeam • WDM, IA

Posted 22 hours ago

Job Snapshot

Full-Time/Part-Time
$13.30 - $15.40/Hour
Employment - Recruiting - Staffing
Admin - Clerical, Customer Service, Legal

Job Competition

20

Applicants

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Job Description

Ref ID: 01502-0010989846

Classification: Customer Service

Compensation: $13.30 to $15.40 per hour

Organization Seeks Customer Service Representative! Develop your career as a Customer Service Representative in the expanding Mortgage Companies industry through this exciting opportunity at OfficeTeam. Do you enjoy forming new relationships every day? This may be a great fit for your next career move. Be prepared to come into a dynamic and fast-paced environment in this role. This could be the long-term temporary-to-full-time Customer Service Representative position you're looking for, if you can work in West Des Moines, Iowa! Your responsibilities - Organize and route incoming telephone calls - Be a part of business development by by actively cross-selling and referring customers - Provide accurate, friendly customer service in a timely fashion - Field and send written business correspondence

Job Requirements

- Solid understanding of Customer Relationship Management (CRM) systems - Experience performing extensive research to resolve complex customer inquiries - Ability to use multiple computer systems, applications, and utilize search tools to find information - Positive attitude and an engaging businesslike approach - Microsoft Excel experience desired - Command of email - Excellent communication skills (written and verbal) - 2+ years' experience of proven performance in a goal-driven customer-focused environment desired - Ability to recognize, evaluate, and resolve problems effectively - Customer service and office administrative skills - Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers If you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service 'champion', we want to hear from you. Submit your resume today! Please send your resume directly to Cat.Rebeck@roberthalf.com

OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.

Apply for this job now or contact us today at 888-490-4154 for additional information.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.
Job ID: 01502-0010989846
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