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Business Development Manager at INCOMMUNITY

Business Development Manager

INCOMMUNITY Atlanta, GA Full-Time
Job Details

Level

Management

Job Location

Atlanta - Atlanta, GA

Position Type

Full Time

Education Level

4 Year Degree

Salary Range

$50,000.00 - $55,000.00 Salary/year

Travel Percentage

Up to 25%

Job Shift

Day

Job Category

Nonprofit - Social Services

The Business Development Manager is responsible for three key areas of the development of business opportunities for InCommunity established through the strategic plan and senior leadership.


  • Increasing the number of new customers through cultivation and identification of referrals for individuals seeking targeted services provided by InCommunity.
  • Maximizing revenue through increasing the value of existing customers through exceptional rates due to individual acuity, billing practices, operational efficiencies, and policies.
  • Building external relationships and partnerships with regional DBHDD staff, service coordination agencies and other similar providers to establish service opportunities for InCommunity in our current service area.

The Business Development Manager works in conjunction with program services leadership to identify capacity and opportunities to increase services and revenues to their departments.


Other duties may be assigned by CEO and organization.


ESSENTIAL DUTIES AND RESPONSIBILITIES


  • Reports to CEO on a bi-weekly basis as scheduled
  • Responsible for management and oversight of intake.
  • Responsible for management and oversight of Medicaid appeals and submission of any exceptional rates or additions of service to prior authorizations.
  • Customer Cultivation build relationships with current and prospective customers and their families in order to bring in new business.
  • Connecting all functions of Business Development with the internal organization at InCommunity.
    • Finance
    • Programs
    • Community Relations
    • Human Resources
  • Cultivating and developing institutional (state and county government) funder relationships.
  • Liaison with Community Relations team as it pertains to marketing and other projects
  • Developing strategic partnerships with other organizations with parallel missions and visions
  • Develop an annual business development plan targeting growth sectors.
  • Implement annual growth plan.
  • Keep up to date with waiver and other state program policies impacting the

Competencies

To perform the job successfully, an individual should demonstrate the following competencies :


Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures.


Design - Generates creative solutions; Translates concepts and information into images; Uses feedback to modify designs; Applies design principles; Demonstrates attention to detail.


Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.


Project Management - Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities.


Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.


Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service ; Responds to requests for service and assistance; Meets commitments.


Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.


Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.


Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.


Managing People - Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates' activities; Makes self available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products and services.; Continually works to improve supervisory skills.


Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals.


Cost Consciousness - Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue ; Conserves organizational resources.


Strategic Thinking - Develops strategies to achieve organizational goals; Understands organization's strengths & weaknesses; Analyzes market and competition; Identifies external threats and opportunities; Adapts strategy to changing conditions.


Judgment - Exhibits sound and accurate judgment; Includes appropriate people in decision-making process; Makes timely decisions.


Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.


Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.


Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.


Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.


Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention.


Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Education and/or Experience

Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.


Language Skills

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.


Mathematical Skills

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.


Reasoning Ability

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.


Computer Skills

To perform this job successfully, an individual should have knowledge of E-Tapestry Development software; Excel Spreadsheet software and Word Word Processing software.


Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus.


Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet.

Recommended Skills

  • Attention To Detail
  • Billing
  • Business Correspondence
  • Business Development
  • Business Process Improvement
  • Calculations
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