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Application Support Engineer at Fidelity TalentSource

Application Support Engineer

Fidelity TalentSource Durham, NC Full-Time

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Senior Application Support Engineer to work in the FCAT (Fidelity's Center for Applied Technology) MMK/WLK/BOS/NC.

We are looking for a highly motivated individual to be part of our Green Pier Brokerage Production Support team. In addition to strong technical competency, the position requires the ability to effectively work with a geographically diverse team, build and leverage client and vendor relationships, and provide innovative thought leadership.

The Senior/Principal Application Support Engineer will be responsible for Production support of Brokerage applications on the cloud.



The Expertise and Skills You Bring

This role is 100% Prod support

  • Extensive experience in application development and support with strong proven understanding of languages like Java/Spring MVC, Node JS, GO
  • Experience in microservices architecture & development for cloud
  • Extensive experience in performance tuning, monitoring, solving application issues in a cloud EKS infrastructure
  • Extensive experience with setting up alerting and monitoring in a cloud environment
  • Experience handling On-call production support, Change and Incident Management for critical systems
  • Flexibility and adaptability to learn and support new technologies on the cloud
  • Strong communication (written and verbal) and interpersonal skills
  • Brokerage back-office systems knowledge would be a plus
  • Ability to effectively multi-task and manage your time, and the ability to work independently as well as within a team environment
  • Demonstrated technical, analytical, and problem-solving skills


Education and Certifications

  • Bachelor’s degree in Engineering, Computer Science, or related field required
  • MSCE or A+ certification is required, with MSCE preferred
  • AWS certifications preferred (AWS SysOps, DevOps)


COVID Work Policy

Safety is our top priority. Once we can be together in person with fewer safety measures, this role will follow our dynamic working approach. You’ll be spending some of your time onsite depending on the nature and needs of your role.



Dynamic Working – Post Pandemic

Our aim is to combine the best of working offsite with coming together in person. For most teams this means a consistent balance of working from home and office that supports the needs of your role, experience level, and working style.

Your success and growth is important to us, so you’ll want to enjoy the benefits of coming together in person – face to face learning and training, quality time with your manager and teammates, building your career network, making friends, and taking full advantage of cultural and social experiences Fidelity provides for you.




Company Overview

Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at [ Link removed ] - Click here to apply to Application Support Engineer.

We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.
Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at [ Link removed ] - Click here to apply to Application Support Engineer.



Information about Fidelity Investments

At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit [ Link removed ] - Click here to apply to Application Support Engineer.

Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Recommended Skills

  • Adaptability
  • Analytical
  • Brokerage
  • Business Relationship Management
  • Communication
  • Dev Ops
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