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HR Shared Services Coordinator at Sunbelt Rentals, Inc.

HR Shared Services Coordinator

Sunbelt Rentals, Inc. Fort Mill, SC (Onsite) Full-Time

Join Our Team!

Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition.

We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees.

As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewarding career, we invite you to review our opportunities!

Job Description Summary

*Position is Monday-Friday 9am-6pm or 10am-7pm*

Position Responsibilities:
• Respond to inquiries in accordance with established Service Level Agreements (SLA)
• Provide general answers and solutions to inquiries and requests associated with human resources matters – may include one or more of the following pre-employment background checks, new hire access and equipment, benefits, payroll, compensation, leaves, termination process, tuition reimbursement etc.)
• Leverage job aides, knowledge articles, and references within HRSD platform to respond to incoming inquiries
• Document HR Helpline intakes as assigned
• Document intake from employees and escalate as needed by transferring the case to the appropriate resource
• Assign cases through HRSD platform, ServiceNow
• Answer HR Helpline Calls if assigned.
• Other duties as assigned

Education & Experience:
• 1 – 3 years of HR Shared Services or relevant Human Resources related experience
• Strong customer service orientation
• Hands on experience with Human Resources Information System software
• Working knowledge of Microsoft Excel, Access, Word, and Outlook
• Proficiency to learn additional software applications as integrated or required
• Strong written and verbal communication skills
• Ability to multi-task and be highly organized
• Attention to detail and motivation to get the job done
• Proven discretion in handling confidential matters
• Associate’s Degree or equivalent work experience required
• Workday or other HRMS experience preferred

Physical Demands:
Must be able to bend, squat, crouch and/or reach and lift up to 25 pounds or more, as required by the job.  Some Sunbelt jobs may require driving for long periods of time, loading and unloading heavy equipment, performing work in extreme weather conditions including rain, wind or excessive temperatures and/or night and weekend work.  All duties must be performed according to Sunbelt’s safety policies and guidelines.  Reasonable accommodations may be made to comply with ADA/ADAAA.

The above description covers the principal duties and responsibilities of the job.  The description shall not, however, be construed as a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day.

Sunbelt Rentals is an Equal Opportunity Employer — Minority/Female/Disabled/Veteran and any other protected ground

Base Pay Range: $18.02 - 24.77

Gear up for an exciting career!

Sunbelt Rentals supports service members. Veterans encouraged to apply.

If a current Sunbelt Rentals employee has referred you for an employment opportunity please notify them that you are applying for this position. In order for the employee to get a referral bonus they need to contact their regional recruiter.

Recommended Skills

  • Attention To Detail
  • Communication
  • Construction
  • Coordinating
  • Customer Service
  • Friendliness
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Job ID: 2023-4574

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