Due to continued growth, we are looking to add a Collaboration Solutions Architect to be based out of our Pittsburgh, PA or Cleveland, OH locations. Some of the time for this position is spent meeting with customers at their locations, so the successful candidate will not need to report to the office daily; however, there is also an element of local travel (up to 1.5 hours) via automobile to reach regional-client locations as warranted by the various aspects of the job role. The job is focused primarily in the greater Pittsburgh and Cleveland metropolitan areas.
As a Solutions Architect and a member of the Pre-Sales Engineering Team, the candidate will be responsible for meeting with Presidio’s customers, collecting requirements for infrastructure solutions relating to networking and unified communications projects and developing engineering solutions for sale to Presidio customers.
A successful Solutions Architect should be able to present and explain various communication and infrastructure technologies to customers, guide them through requirements gathering, and formulate a solution consisting of hardware, software, licensing, and engineering services. SAs are responsible for creating scope of work and task lists for various types of projects in support of these solutions. Specific tasks include creation of Bill of Materials for Cisco Hardware/Software solutions, Creation of Consulting Engagements, including pricing of engineering services and creation of Statement of Work. The ideal candidate will have knowledge of Cisco products, Unified Communications solutions, products such as Cisco Call Manager, Unity, Contact Center, Presence, Video, LAN Switching, CUWL licensing, SIP Trunking, and network design principles.
You will need to demonstrate a high level of design experience, implementation experience with the various Cisco products and technologies is a plus, be highly motivated, excited about learning new products and technologies, and able to effectively communicate ensuring superior customer service and maintaining a strong customer relationship.
The essential responsibilities of the Cisco Solutions Architect are to work directly with customers and account managers in pre-sales situations, and to work effectively across functions with other Presidio employees in Sales, Marketing, Proposals, and Project Management areas. Specific responsibilities include:
- Meet with Customers and Collect Customer Requirements
- Work with Account Manager/Sales Team to develop customer relationship and solutions and assist in overall sales process
- Create high-level solution designs/architecture and present to customers
- Create Customer facing Presentations
- Create Bill of Materials & configurations for solutions
- Build Scope of Services and Professional Service Pricing
- Write Statement of Works
Must have demonstrable design experience with experience in deployment, administration, configuration, or integration, being an advantage. Experience working as a consultant and with Cisco partners is desirable. Candidates should have a strong knowledge of Cisco technologies and products.
Cisco Product Experience:
- Cisco Unified Communications Solutions
- Contact Center Express (UCCX)
- Communications Manager
- Unity/Unity Connection
- Presence (Jabber)
- CUWL Licensing
- Cloud services
- Cisco Routers & Switches
- ISR Routers (voice gateways)
- Cisco/Tandberg Video
- Cisco Spark or Meraki Voice
- Cisco Webex
Other Networking Experience:
- Advanced Network Design & Architecture
- Network Assessments & Audits
- Implementation Experience a plus
- SIP Trunking & Service Providers
- Cloud/Hosted voice solutions
- Knowledge of legacy voice systems
Experience with other networking and infrastructure products such as Cisco UCS servers, VMWare, Microsoft are also advantageous.
- VMWare NSX
- F5 load balancers and security appliances
- Palo Alto Firewalls
- Converged Infrastructure experience a plus
Education and Experience:
- Experience which demonstrates a significant level of expertise in Networking, Unified Communications, and Cisco Products & Services
- Experience with Cisco partner programs and sales
- Minimum 2 to 4 years of relevant experience
- Relevant Cisco or industry Certifications
- CCDA/CCNA or CCNP/CCDP required
- CCIE desirable
- Bachelor’s degree or equivalent experience and/or military experience
Presidio offers excellent compensation and benefits packages commensurate with the skills and experience this position requires. If you’re interested in improving and exceeding your professional and financial career goals, and want to work with some of the industry’s best, contact us about joining our team.
Presidio is a leading North American IT solutions provider focused on Digital Infrastructure, Cloud and Security solutions to create agile, secure infrastructure platforms for its customers. We deliver this technology expertise through a full life cycle model of professional, managed, and support services including strategy, consulting, implementation and design. By taking the time to deeply understand how our clients define success, we help them harness technology advances, simplify IT complexity and optimize their environments today while enabling future applications, user experiences, and revenue models. As of June 30, 2019, we serve approximately 7,900 middle-market, large, and government organizations across a diverse range of industries. Approximately 2,900 Presidio professionals, including more than 1,600 technical engineers, are based in 60+ offices across the United States in a unique, local delivery model combined with the national scale of a $3.0 billion dollar industry leader. We are passionate about driving results for our clients and delivering the highest quality of service in the industry. For more information visit: [ Link removed ] - Click here to apply to Sr. Solutions Architect, Collaboration (Pittsburgh, PA OR Cleveland, OH).
Our Digital Infrastructure solutions help make existing IT infrastructure more efficient, while equipping our clients for a cloud-flexible, mobile-ready, highly secured, insight-driven future. Given the millions of potential configurations across these technologies, our clients rely on our expertise to simplify a highly complex IT landscape, helping to identify and deploy the solutions most appropriate for their business needs. Our Digital Infrastructure solutions scale from workgroup to the largest enterprise requirements.
We help our clients take cloud strategy and adoption to the next level. Through our advanced cloud solutions practice, combined with Presidio’s IT infrastructure expertise, we provide private, hybrid, and multi cloud solutions. By closely aligning our services and solutions with our strategic partners Microsoft Azure™, Amazon Web Services™, Intel® and VMware™ Presidio offers cloud strategy, architecture and implementation services along with application rationalization and migration across the hybrid and multi-cloud data center environment. In addition, our new and innovative Presidio Cloud Concierge solution provides a foundation for Automation and Self-Services across Clouds to improve productivity and drive increased levels of governance and security.
Rather than a “one size fits all” approach, or having to choose between public or private, Presidio tailors a hybrid cloud strategy to meet your unique business requirements. We help our clients accelerate and simplify cloud adoption across the entire IT lifecycle.
Our comprehensive security risk methodology gives customers the ability to safeguard their environments and critical business data. This includes continuous threat protection and risk mitigation through the Presidio Cyber Risk Management program, a next generation approach that integrates security strategy, assessments, architecture and remediation, and aligns all of these with organizational goals.
Presidio Cyber Risk Management provides clients with a holistic approach for effective security policies and procedures, risk assessment and management, regulatory compliance, incident response, and education and awareness. We use an established risk management methodology and proprietary risk scoring process to provide the IT leader and board of directors with an ongoing view of their organization’s risk exposure and remediation path.
Presidio is an Equal Opportunity / Affirmative Action Employer / VEVRAA Federal Contractor. All qualified candidates will receive consideration for this position regardless of race, color, creed, religion, national origin, age, sex, citizenship, ethnicity, veteran status, marital status, disability, sexual orientation, gender identification or any other characteristic protected by applicable federal, state and local statutes, regulations and ordinances.
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RECRUITMENT AGENCIES PLEASE NOTE:
Agencies Please Note: Agencies may not submit any unsolicited candidate information to any employee of Presidio. Any candidate information received by any employee of Presidio will be considered property of Presidio, unless the submitting agency is an Authorized Vendor who has received a written request to perform recruiting services from a member of Presidio’s Talent Acquisition staff. No other Presidio staff member shall be authorized to engage an agency to perform recruiting services. Authorized Vendors have entered into written contracts with Presidio that have been reviewed and executed by the Vice President of Talent Acquisition. Payments will not be made to any agency who is not an Authorized Vendor (nor will they be made to any agency for performing unauthorized services).
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
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